Beach Palace Cancun, Mexico

Located steps from Cancun's main shopping and entertainment area this resort is perfect for the whole family. Balconies with ocean or lagoon views, a choice of distinctive trendy restaurants and bars can be found at this resort.

A premiere beachside location within the heart of Cancun’s hotel zone, the Beach Palace offers an exceptional spot for elegant, fun-filled vacations. Contemporary Mexican architecture and design can be enjoyed throughout the resort, including the impressive Sky Floor. There are also excellent amenities for younger guests, like the supervised children’s club with arts and crafts, activities, games and a kids' pool. Meanwhile, parents can enjoy refreshing cocktails from swim-up bars or unwind in Jacuzzi pools. Active travellers can get moving with non-motorized water sports or pick up souvenirs from nearby shopping malls and plazas, located within walking distance. Afterwards, enjoy the resort’s on-site restaurants, which serve an excellent range of international cuisines – from Japanese fare to authentic Mexican meals and Italian specialties. Guests of the Beach Palace can also enjoy even more dining and entertainment options at neighbouring Palace Resorts.

• Contemporary Mexican design and architecture with a Sky Floor and two rooftop pools
• Supervised kids' club with crafts, activities, games and a kids' pool
• Giant screen airs nightly shows, professional sports and video games

Deluxe resort view

• Views of resort or common areas
• Balcony
• 2 double beds or 1 king-size bed
• Bathroom with shower only
• Double Jacuzzi
• Telephone with voice mail
• Alarm clock
• Hairdryer
• Air conditioning
• LCD satellite television
• Mini-bar (pre-stocked with domestic beer, soft drinks, juices and bottled water)
• Liquor dispenser (contains whiskey, tequila, rum and vodka)
• Coffee maker
• Purified water
• In-room safe (laptop size)
• Iron and ironing board
• Bathrobes & slippers for use during your stay
• Farouk Biosilk bath amenities
• In-room wine and fruits
• Wireless internet for guests with laptop
• Turndown service
• Non-smoking rooms available on request
• Voltage: 110v
• Occupancy options
  • 4 adults
  • 3 adults and 1 child
  • 2 adults and 2 children
  • 1 adult and 3 children
  • Maximum 1 infant ( ages 0-3 years) is allowed in room with 4 guest
  • Maximum occupancy of 4

Superior deluxe lagoon view

• Balcony
• 2 double beds or 1 king-size bed
• Bathroom with shower only
• Double Jacuzzi
• Telephone with voice mail
• Alarm clock
• Hairdryer
• Air conditioning
• LCD satellite television
• Mini-bar (pre-stocked with domestic beer, soft drinks, juices and bottled water)
• Liquor dispenser (contains whiskey, tequila, rum and vodka)
• Coffee maker
• Purified water
• In-room safe (laptop size)
• Iron and ironing board
• Bathrobes & slippers for use during your stay
• Farouk Biosilk bath amenities
• In-room wine and fruits
• Wireless internet for guests with laptop
• Turndown service
• Non-smoking rooms available on request
• 2 physically challenged rooms available on request
• Voltage: 110v
• Occupancy options
  • 4 adults and 1 infant (ages 0-3)
  • 3 adults and 1 child
  • 2 adults and 2 children
  • 1 adult and 3 children
  • Maximum occupancy of 4

Superior deluxe ocean view

• Balcony
• 2 double beds or 1 king-size bed
• Bathroom with shower only
• Double Jacuzzi
• Telephone with voice mail
• Alarm clock
• Hairdryer
• Air conditioning
• LCD satellite television
• Mini-bar (pre-stocked with domestic beer, soft drinks, juices and bottled water)
• Liquor dispenser (contains whiskey, tequila, rum and vodka)
• Coffee maker
• Purified water
• In-room safe (laptop size)
• Iron and ironing board
• Bathrobes & slippers for use during your stay
• Farouk Biosilk bath amenities
• In-room wine and fruits
• Wireless internet for guests with laptop
• Turndown service
• Non-smoking rooms available on request
• Voltage: 110v
• Occupancy options
  • 4 adults
  • 3 adults and 1 child
  • 2 adults and 2 children
  • 1 adult and 3 children
  • Maximum occupancy of 4

Concierge level

• Ocean view
• Balcony
• King-size bed
• Bathroom with shower only
• Double Jacuzzi
• LCD satellite television
• DVD and CD player
• Telephone with voice mail
• Air conditioning
• Professional hairdryer
• Alarm clock/radio/IPOD dock
• Mini-bar (pre-stocked with domestic beer, soft drinks, juices and bottled water)
• Liquor dispenser (contains upgraded brands)
• Espresso/American Coffee machine (coffee included)
• Purified water
• In-room safe (laptop size)
• Iron and ironing board
• Bathrobes & slippers for use during your stay
• L'Occitane bath amenities
• Turn down service
• Wireless internet for guests with laptop
• Pillow and aromatherapy menu
• Exclusive Concierge service including: Private check-in/check-out & early check-in (subject to availability), Two (2) 25-minute massages at the beach/spa/treatment rooms (location varies per resort), 24 hour room service with select menu from restaurant menus, nightly petit-fours
• Located on floors 5-10
• Non-smoking rooms available on request. Smoking rooms located on 8th floor.
• Voltage: 110v
• Occupancy options:
  • 2 adults
  • Maximum occupancy of 2

Family connections luxury suite

• 2 connecting Superior Deluxe Lagoon view rooms
• 1 king-size bed and 2 double beds
• Balcony
• Bathroom with shower only
• Double Jacuzzi
• Mini-bar (domestic beer, juices, soft drinks and bottled water).
• Liquor dispenser (contains whiskey, tequila, rum and vodka)
• Coffee maker
• Purified water
• Telephone with voice mail
• Air conditioning
• LCD Satellite television
• Hairdryer
• Iron and ironing board
• In-room safe (laptop size)
• Wireless Internet for guests with laptop
• Bathrobes & slippers for use during stay
• Turn down service
• Non-smoking rooms available on request
• Guests reserving this category must be traveling with children
• Voltage: 110v
• Occupancy options
  • 4 adults and 2 children
  • 3 adults and 3 children
  • 2 adults and 4 children
  • Maximum occupancy of 6
  • A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 6 guests

Extra amenities

• Xbox 360/DVD player in room
• Selection of games for Xbox (available upon request)
• Selection of DVD movies (available upon request)
• Welcome amenities for children
• Fun in the Sun Bucket Kit
• Mini bar stocked with kid-friendly drinks and snacks
• Mini bathrobes and slippers for use during stay
• Kids’ special room service menu
• L'Oreal Kids line bath products

Rooms with Unlimited Golf Package

All room categories are also available with the UNLIMITED GOLF PACKAGE.

Unlimited Golf Package includes:

• Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club), beverages, snacks & shared cart.

Terms & Conditions:

• All adults sharing the same room must pay the golf package rate
• Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
• Golf package applies to guests paying the adult rate.
• Children ages 13-17 must be booked as adults to receive the golf package.
• Tee times are subject to space availability.
• Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.
• Approximately a 45 minute drive to all golf courses listed

Booking

• Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00 am - 8:00 pm. Tel. 011 52-998-193-2010 ext. 8760

IMPORTANT: Inclusions are subject to change without prior notice.

The Beach Palace Hotel in Cancun is a luxury resort located approximately 12 km from downtown Cancun and 24 km from the Cancun airport.

Meal & beverage plan

Meal plan type: All-inclusive

• Breakfast daily (buffet)
• Lunch daily (buffet)
• Dinner daily (buffet, à la carte)
• Snacks

Room service

• Included, 24 hours a day

Beverages

• Domestic alcoholic and non-alcoholic beverages
• International alcoholic (selected brands) and non-alcoholic beverages by the glass
• Wine list, wine by the glass

Food & Drink

4 restaurants, including:

• 1 buffet restaurant (International/Mexican)
• 3 à la carte restaurants (Italian/Mediterranean, Oriental, Grill)
• Dress code consisting of long pants for men required at all à la carte restaurants

5 bars, including:

• Lounge bar
• 2 rooftop swim-up bars
• Main pool swim-up bar
• Sports bar

Activities

• 1 children's pool
• 1 main pool and 2 rooftop pools
• 3 outdoor Jacuzzis

Land Sports

• Billiards
• Ping-pong
• Table games

Entertainment

• Daily activities
• Nightly entertainment

Health & Relaxation

Fitness area on rooftop

Other Services ($)

• Wedding services
• Beauty salon
• Gift shop
• Spa boutique
• Jewellery store
• Car rentals
• Medical services on call
• Dry cleaning & laundry service
• Taxi service
• PC's for internet use
• Currency exchange
• ATM machine
• Spa
• Meeting facilities

Golf (nearby)

This resort is perfectly located for golf aficionados.

• Moon Palace Spa & Golf Club
• Designed by Jack Nicklaus
• Par 72
• 27-hole golf course (3-9 hole courses)
• On-site

• Riviera Cancun Golf & Resorts
• Designed by Jack Nicklaus
• Par 72
• 18-hole golf course

Rooms available with Unlimited Golf Package. Please refer to Accommodations section for full details.

Additional inclusions

• Wireless internet
• 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
• Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
• Kids Club (ages 4-12)
• Use of beach chairs, pool chairs and towels
• Taxes and gratuities

Stay at one, enjoy 6 Palace Resorts!

Receive unlimited access to all facilities at selected Palace Resorts; sister hotels are: Playacar Palace, Cozumel Palace, Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs+), and Moon Palace Golf & Spa Resort, including restaurants, bars and entertainment. Transportation is not included.

Tequila	Buffet	International	Breakfast Dinner Lunch
Bocelli	À la carte	Mediterranean	Dinner	Dress code
Wok	À la carte	Asian	Dinner	Dress code
La Terraza	À la carte	Mediterranean	Dinner Lunch	Dress code

Bars

Stadium Sport Bar

Location: Mezzanine Level

Notes: Air conditioned, Drinks, TV screens, Snacks

Hours of operation: 09:00 to 01:00 (snacks from 17:00 - 23:00)

Pool & Snack Bar

Location: Main swimming pool

Notes: Open air, Drinks, Swimming pool, Swim-up bar, Snack Bar: 15:30 - 18:00

Hours of operation: 09:00 - 17:00 (snacks from 11:00 - 17:00)

Sky Bar

Location: Rooftop - 14th floor

Notes: Drinks, Snacks

Hours of operation: 09:00 - 23:00 (snacks from 11:00 - 17:00)

Bonus features

Stay at 1, Play at 4

• Guest staying at the Beach Palace, will receive exchange privileges for full use of all the facilities at other Palace Resorts including: Sun Palace, Moon Palace Cancun, and Playacar Palace
• Guests traveling with children, please note the children do not have access to the 'Adult's Only' properties

Note: Transportation between the properties is not included

Child Policy

Child rate applies to children ages 4 - 17 years, sharing the room with a minimum of 2 adults. Ages reported for children must be accurate at time of travel. Proof of age will be required upon check in. In the event that the ages if the children are incorrect at time of travel, the difference in rates will be charged upon check in

Honeymoon Bonus

Honeymooners (Honeymoon, vow renewal or anniversaries Package) staying at any Palace Resort will receive the below based on a minimum stay of 3 nights:
• A complimentary bottle of sparkling wine
• Mini cake
• Honeymoon dinner at select restaurants
• Two (2) T-shirts
• Breakfast in bed (upon request)
• Guaranteed turn down service
• Honeymooner’s desk and late check out until 6:00 p.m. (Upon request and subject to availability)

**Honeymooners** must be noted on the rooming list in order to receive amenities. Honeymoon couple must present proof of marriage within the past year. Guest will be directed to the Honeymoon Desk for the proper arrangements

Unlimited Golf instead of Resort Credit

Guests booked in the Deluxe Resort view Golf category can forfeit the Resort Credit to receive unlimited rounds of golf for all adults in the room:
• Includes access and transportation to the Moon Spa & Golf Club
• Unlimited rounds of golf
• Golf balls for practice
• Cart beverages and snacks

Terms & Conditions:
• There is a shared cart fee of $38 USD per person/ per rounds at either Moon Spa & Golf Club or the Riviera Cancun golf course - Fees are subject to change
• Transportation to and from Riviera Cancun golf course will cost USD 10.00 per person
• Promo is NOT valid with complimentary, compensatory, or discounted stays
• Not applicable to children unless they are booked as adults
• The correct room category must be selected in order to get unlimited golf
• All adults sharing the same room must all opt for the Unlimited Golf Instead of Resort Credit promotion
• Unused golf rounds due to weather conditions are non refundable
• Tee times can be reserved in advance at teetimes@palaceresorts.com, by fax at +52 998 193-2011 or by telephone (office hours 7 am - 8 pm Central) at +52 998 193-2010 ext 8760. Tee times are subject to space & availability
• Not applicable to MICE groups
• This offer is combinable to all promotions except the Resort Credit promo

Notes: Additional charges may apply and must be booked and paid locally

Signature Collection by Sunwing inclusions

Inclusions:
• Welcome cocktail, cold towel service upon arrival
• Late check-out upon request and based on availability
• Nightly turndown service
• Bottle of wine in room upon arrival
• 2 Beach towels in room upon arrival
• Use of bathrobes and slippers during stay
• Free safety deposit box
• Mini bar in room stocked daily
• Premium bath amenities
• Liquor dispenser in room featuring (rum, vodka, whiskey and tequila)
• Coffee/tea maker in room restocked daily
• Unlimited a la carte dining (reservation not required)
• Complimentary wireless high speed internet connection in rooms and public areas
• Unlimited long distance phone calls from the room to Canada & Continental US
• $1,500 resort credit per room per stay. (5-7 nights stay) restrictions apply
• Stay and play at all Palace Resorts in Cancun/Riviera Maya. (Except Le Blanc Spa)
• 24 hour Room Service

Resort Credit

Book a vacation at Palace Resorts, you earn up to $2500 US Dollars per room
Resort Credits are cash back in guests folio that can be used towards rounds of golf, spa experiences etc

Nights and US$ Cash Value
3nts =$500, 4nts = $750, 5–8nts = $1,500 , 9–11nts = $2,000 and 12+ nts =$2,500

Resort Credits may be applied as follows:

Experiences:
Isla Mujeres Tour
Coba Express
Tulum Express
Dolphin Ultimate Gold (w/o transportation)
Paradise Adventure (w/o transportation)
Valladolid Colonial
Jungle Tour & Aquatwister (w/o transportation)
Ventura Park Entrance
Green Fees at Moon Palace Golf Club
Golf Academy at Moon Palace
Green Fees at Riviera Cancun Golf Club
Flyboard® (w/o transportation)
Jetpack (w/o transportation)
Hoverboard (w/o transportation)
Jetovator (w/o transportation)
Zip line at Parque Maya & Mangrove Tour (w/o transportation)

• Accommodates 5 or more

Family vacation

Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available.
Please note that any discounts will be reflected in your final price at checkout.

Mini-Club

• Included
• For children from 4 to 12 years old
• Operates from 9 a.m. to 5 p.m. and from 7 p.m. to 8 p.m.

Freebies for Groups

11th room free

Book an air-inclusive group package of 10 rooms and the guests of the 11th room can stay and fly for free. Request a quote now.

If booking hotel-only, free flights not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability. Contact our groups department for details.

Wedding & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages, the services of a wedding planner and an on-site spa, this resort has all you need for a destination wedding or honeymoon.

To find out more about this, other wedding packages and optional services or to book your wedding: Contact 1-800-PAL-4-WED or visit: weddings.palaceresorts.com and proceed to the Request for Proposal icon in order to complete the easy 3 step process. Once submitted, you will receive an email confirmation.

COMPLIMENTARY HONEYMOON PACKAGE

• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner
• Two honeymoon t-shirts
• Breakfast in bed
• Guaranteed turndown service
• Honeymoon desk
• Late check out until 6:00pm (upon request and subject to availability)

Honeymoon couple must present proof of marriage within the past year. In order to receive the above amenities, when making your reservation, please mention that you are a HONEYMOONER so it can be coded accordingly.

After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner. Available at all Palace Resorts properties.

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Location

• Cancun
• 25 minutes from the Cancun Airport
• Located directly on the beach

Ideal for

What to expect

• Room
• Quality / Price
• Front desk / Reception
• Beaches
• Location
• Bathroom
• Staff / Crew
• Cleanliness
• Business Services
• Food / Restaurants

“Beach Palace vacation”

This was my first visit to a Palace resort. I am very impressed with the standard at Beach Palace Cancun. The staff were lovely, very polite, respectful and ready to please. I was particularly impressed with the check in which was handled by Juan Carlos. The variety of food was welcome and I particularly liked the idea of accomodating allergies etc. The wait staff were helpful. I would suggest hand sanitizer at the entrances to each restaurant. The Coffee and Sweet shop was a delight! I did miss not being able to walk around gardens after dinner as in other resorts. Through no fault of the resort, I was disappointed that owing to the winds, I could not swim in the ocean, Red flags were up every day. I was happy to use some of the hotel credits towards purchases in the gift shop, a trip to Tulum and the spa, the latter was lovely. All in all, a good holiday and I am now interested in staying in other Palace resorts.

The strong points
Coffee and Sweet shop. Lovely staff. Variety of food. Hotel credits. Felt special!

The weak points
Lack of gardens and pathways to walk around.

“A Great All Inclusive”

Beach Palace is a great all-inclusive hotel that we booked for 1 week in February. The staff (especially the pool/beach side waiters and the restaurant staff were impeccable), the rooms were spacious with a 2 person jacuzzi and 2 sinks, and the sky pools had a great view (although were a bit colder than the beach). Added bonuses were free International Calls and Free WiFi (especially helpful as we were there partly for a conference). The only negative was that immeadiately upon our arrival they tried to get us to go on a "Game" that turned out to be a timeshare sell - they didn't bother us anymore (likely because we are renting and our income is barely high enough to afford this vacation, let alone a timeshare!)

The strong points
The Room, the service, the drinks, the free international calls, and the free wifi, and 1500 Resort Dollars to spend freely!

The weak points
The TimeShare sales pitch.

“Great Service for a Smaller Resort”

The service was amazing at the Beach Palace. The food was also very good for an all-inclusive.

The strong points
$1500 Palace Dollar promo is great.

The weak points
24 Hour room service wasn't as good as the food in the buffet or a la cartes. Its pretty expensive to stay here.

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

Mandatory Information: Shared Privilege between Palace Resorts properties

Clients staying at one of these Palace Resorts: Moon Palace Cancun, Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres and Cozumel Palace have access to all restaurants of them except for The Grand at Moon Palace and Le Blanc. (transfers between the hotels are not included).