Allegro Playacar Riviera Maya, Mexico

The Allegro Playacar Hotel in Riviera Maya is a superior hotel located on a white-sand beach in Playacar, approximately 5 km from Playa del Carmen and 60 km from the Cancun airport.

Across a complex of thatched-roof bungalows in lush gardens adjoining the beach, this polished, all-inclusive resort is 15 minutes' walk from Playacar Beach and 37 miles from Cancun airport.

Featuring balconies or terraces with hammocks, the colorful bungalows come with air-conditioning. Upgraded options provide sea views, and Wi-Fi is available for a fee.

Free meals, snacks and drinks are served at 3 restaurants and 5 bars (some swim-up). Additional amenities include 2 outdoor pools, sunloungers and tropical gardens, as well as water sports, beach access and a spa area with massages. Babysitting is available.

Room details

Included in all the rooms

Balcony or terrace • Bathroom with shower only • Shower : Regular • Mini-Fridge • Individual air-conditioning • Hairdryer • Iron • Ceiling fan • Coffee/tea-maker • Telephone • Crib (On Request) • Connecting rooms available (On Request) • Non-smoking • Voltage: 110/120 • WiFi

• À la carte dinners 3 times a week (reservations required)
• Daily activities program
• Daily sports
• Disco (admission and drinks included)
• Distinct identification bracelet
• Domestic drinks (unlimited)
• Evening entertainment
• Introduction to scuba diving in pool once per stay
• Mini-bar restocked daily
• Private beach area with waiter service
• Select international brand drinks (unlimited)
• Snacks
• Turn-down service
• Buffet breakfast, lunch and dinner daily
• Service of a representative at destination

Lote Hotelero Nº 7, Desarrollo Playacar, P.O. Box 149 Playa Del Carmen, Quintana Roo, México, 77710

60 km from Cancun International Airport

Ideal for

What to expect

• Room
• Quality / Price
• Front desk / Reception
• Beaches
• Location
• Bathroom
• Staff / Crew
• Cleanliness
• Business Services
• Food / Restaurants

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

“Allegro Playacar”

Enjoyed a beautiful week at this small but very well maintained resort. Excellent value for the price and the convenience of a Hamilton departure. Only suggestion would be to have some pre dinner entertainment (music, small band etc.) in the lobby/outside lobby area every night.

The strong points

The weak points

“Allegro didn’t disappoint”

In general we liked our two weeks there. Beach was nice, pools clean (but not heated), food was tasty and varied (Christmas Eve buffet was outstanding), all staff was friendly and we enjoyed eavning entertainment.

The strong points
Nice beach, good food, clean, helpful staff

The weak points
WiFi is not included, cold water in the pools, same show introduction every evening.

“Awesome value”

My parents, my 7 year old daughter and myself stayed at this resort the last week of June 2018. It was my 3rd time in Playacar and 2nd time at the Allegro (July 2017). We all had a great time. The value this resort offers for a very reasonable price is incredible. The nicest asset of this lovely resort is by far its staff. I was pleasantly surprised to recognize a lot of staff members from last year. Most employees we met were going above and beyond their job requirements, notably the waiters Isaac Ortega (just awesome personality and attitude), Lindberg Castellanos (magic tricks my daughter is still talking about!), Ricardo Martinez who speaks great French, Moises Lopez, Sarai Barrios, Bernardo Balam, Jose Chi, Rigoberto Lopez, Alberto Mayo, Victor Catzin, Alexandro Mis, Rutbely Perez, Fernanda Cordova, Erika Ramirez, Mr. Humberto, bellissimo main restaurant manager Mr. Rafael and property manager Mr. Francisco, all housekeepers I met, and countless other staff members. Management: please hang on to your precious staff members, they are the ones making your lovely resort even nicer to stay at! The food was great, plenty of choice for all tastes, pretty presentation daily, great spicy sauce bar to add some fire, a different theme every night, plenty of nice fresh fruit, lovely desserts. Drinks were good, not too strong, and made with real label alcohol. The beach is gorgeous, plenty of loungers at all times of the day, nice coconut trees for shade, no big waves so this is perfect with young children. There was seaweed this time, but this is a natural phenomenon affecting all the Caribbean these years, and two men were working all day to try to keep up with it. Accommodation is nice: lovely palapa rooftop, room size is ok, nice balcony and hammock, all clean and relatively new. Resort grounds: lovely landscaping, plenty of flowers, blooming trees, palm trees, well-kept grounds. The layout of the units is nicely done and we do not feel like there are 300 rooms in this resort. There are tons of birds, cute agoutis, a few iguanas, my daughter loved it all. This resort is just the right size, location is perfect on the beach and near the town, but far enough not to hear the ferry to Cozumel, which runs many times both day and night. The crowd was a nice mix of Europeans, Argentinians, Mexicans, few Americans, and the odd Canadians. Regarding the selling of memberships and visits to the other resort: yes, there is staff trying to sell you these visits, but after refusing politely, I was not asked any further. It is normal for resorts to promote their services. The lovely lady to whom we talked initially was very friendly all along and even came to say goodbye when we were leaving. Overall: we will go back for sure!

The strong points
great staff, beautiful location, great food

The weak points

“Allegro Playacar...The best!”

Great resort, excellent food, clean, absolutely nicest stay you could find! Great beach, nice pools, great grounds. Shows were wonderful. Right size, great location.The bartenders Julio, Jose & Santiago at the First Club were very friendly and amazing as well the girls at the desk. Would highly recommend. Thank you for make this vacation a memorable one. Will be back, again!

The strong points
Staff very friendly. Great location and beach. First club was wonderful with staff and I enjoyed the hot pool. Very nice!

The weak points
First club could have stayed open a little longer.

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