Sol Cayo Guillermo Cayo Coco, Cuba

By Anthony | Trip to Coco Cayo, Cuba

“First impressions!”

Rooms are very dated but clean. The beds and beddings need to be replaced. The grounds need more attention and there are a lot of tripping hazards down by the beach bar. Not good for walking at night unless you carry a flashlight with you around that area. The lobby bar is only open till 11:00 pm. There are no luggage holding rooms when checking out! There was only one a la carte open. The 24 hour bar/snack bar was not 24 hours as claimed! The snack bar is very limited, pizza, hotdogs, hamburgers, ham&cheese sandwiches at lunch time, but after lunch only ham and cheese sandwiches. I have been to Cuba 10 times now and I found this resort to be just okay. I will try another resort next time in Cayo Coco that is 4 star or better because I do like the area for fishing! Almost forgot, they charge 6 pesos per hour for late checkout and 2 pesos per day for room safe! This was a first for me at any resort in Cuba. So, you pay less initially for this resort but they get more $$ out of you in other ways! Lol! The the staff is great and they try their best to help but their hands are tied! The management needs to greatly improve this resort! There are a couple new 5 storey resorts being built beside them and I'm pretty sure this will take a lot of business away from this resort! The food at the buffet was actually not that bad, but limited! A lot of mystery food and mislabeled food items! Lol! Drinks at the buffet were taken out of picnic coolers to be served! That was a first for me as well! I like the idea of an open disco but they kept running out of drinks and make runs to the 24 hour bar! They should just make that area into the disco after the entertainment shows since they have the room and the sound system already set up there!

The strong pointsGreat staff! The weak pointsClaims to have 24 hour bar/snacks! This was not the case, bar closed down at 2:00am and only able to get coffee. Exceptions were made for the locals. The beach is okay but needs to be cleaned more frequently! The resort grounds needs more attention.