Royalton Riviera Cancun Resort And Spa Riviera Maya, Quintana Roo, Mexico

By | Trip to Riviera Maya, Mexico

“Excellent time at Royalton Riviera”

2nd time to this resort, will not be my last. have tried other chains, but i think i found a gem here. From the minute you arrive (only 20 minutes from the airport too) everything was excellent. The bar staff, restaurant servers, pool side servers etc, all work hard to make sure you are enjoying your stay. the staff make this resort beyond excellent. the rooms are very clean and spacious. We were in building 6. (music at night stops around 11:30- 11:45pm) and very quiet in the mornings. the pools are very nice. Kids spend most of the day in the pool getting served shirley temples. they definitely enjoyed that! the food at the buffet is excellent. I am a very picky eater and did not have any complaints with selection. From the roasted chicken, steaks, roasted potatoes, variety of fresh fruits, omelettes, breads, desserts, ice cream, everything is just so good. skipped the a la cartes this trip, as the buffet is just that good. the only negative would be you have to wake up early to reserve the beds around the pool areas. loungers are available by the pool till about 7:30am. seems by the beach loungers are available (not reserved) anytime of the day. I don't understand why so many reviews complain about the stairs, but i did see people fall on a couple of occasions. I still don't understand why, they are not slippery and are regular size. we did have bad room server (the only time we used the service) (had ordered a plate from the buffet to be delivered to the room and it never arrived) but that is not a deal breaker for all the positives. 5 Star

The strong pointsthe staff, buffet, location The weak pointsnone