The Iberostar Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.

Set along Playacar's beach and the Caribbean Sea, this upmarket all-inclusive hotel is 61 km from Cancún International Airport.

A tribute to Mayan culture, this family-friendly resort perfectly combines traditional culture with all-inclusive luxury to make for a truly unique getaway. The little ones will enjoy making memories of their own at the kids' club where they can enjoy beach activities, movies, reading and sports, all under careful supervision. And while the kids are away, parents can play! Visit the spa for a relaxing massage and Turkish bath. Or, get active and join in a game of beach soccer, water aerobics, or wind surfing. You can also do nothing at all, and enjoy some quiet time by the pool or under a traditional palm-roofed palapa. The hardest part of your vacation will be deciding which gourmet restaurant to try next. Choose from Japanese, international, Italian, tropical fare, steak, and traditional Mexican. When the sun goes down the entertainment comes to life with nightly shows and dancing at the disco.

Airy, colorful rooms and suites feature sitting areas, free Wi-Fi and flat-screens, plus balconies, minibars, and tea and coffeemakers. Upgraded suites add sea views and/or 2nd bedrooms. Room service is available.

Located just five minutes from the lively downtown of Playa del Carmen, Iberostar Queztal provides a relaxing beachfront oasis. This all inclusive resort beautifully combines traditional Mayan culture with modern luxurious amenities. Vacationers can spend their days relaxing by one of four sparkling pools, soaking up the sun by the pristine beach or splashing around the warm turquoise waters of the Caribbean – followed with a delicious afternoon treat from the resort’s ice cream stand! Guests can also head into the centre of Playa del Carmen to explore the vibrant local shops, sample delicious fresh fruit or dance the night away at the many lively bars and restaurants. At the end of a wonderful day in paradise, vacationers can retire to spacious accommodations offering magnificent jungle or ocean views.

In addition to meals and drinks, access to a kids' club, tennis courts and beach volleyball, as well as karaoke, dance instruction and yoga classes are included. There are 3 restaurants and 3 bars. Other amenities consist of an outdoor pool, a spa and access to a private beach area. There's a diving center.

• Relaxing setting surrounded by lush Mayan jungle and turquoise waters
• Traditional Mayan architecture incorporated around the resort
• Beachfront location nearby downtown Playa del Carmen

All-inclusive

• Breakfast, lunch, snacks and dinner daily
• Room service included from 11am to 11pm (restrictions may apply)
• Unlimited domestic and select international alcoholic and non-alcoholic drinks

Reservation required for à la carte restaurants(3 reservations per week, long pants for men required)

Additional inclusions

• Catamaran, Kayak, Windsurfing (1 hour per day each and subject to availability)
• Introductory scuba demonstration in pool
• Daily activities
• Nightly entertainment
• Dance lessons
• Kids' Club(ages 4-12 yrs)
• Use of beach and pool chairs and towels
• Wi-Fi
• Stay in One Play at 2: Access to all services and facilities at Iberostar Tucan

Best for...

• Family vacation
• Wedding & Honeymoons
• Freebies for Groups

Internet services

FREE Wi-Fi throughout resort

All room categories include

• Bathroom equipped with shower
• Vanity sink
• In-room safe
• Flat screen TV
• Alarm clock

• Air-conditioning
• Ceiling fan
• Coffee maker
• Iron & Ironing board

Restaurants

La Gondola

Italian | À la carte

Notes: Reservations required, Dress code: Casual, no beach wear, shoes required

Dinner hours: 18:00 - 21:00

Uxmal Steak House

Grill Steakhouse | À la carte

Notes: Reservations required, Dress code: Casual, no beach wear, shoes required

Dinner hours: 18:30 - 21:00

Buffet Cozumel

International | Buffet

Notes: Dress code: Casual, no beach wear, shoes required

Breakfast hours: 07:00 - 10:00

Lunch hours: 13:00 - 15:00

Dinner hours: 18:00 - 22:00

Ice Cream Stand

Ice Cream Parlor

Additional comments: Open from 11:00 - 17:00

Bars

El Paso Cocktail Bar

Location: Lobby bar

Hours of operation: 08:00 - 01:00

Kiosko

Location: Beach bar

Hours of operation: 09:00 - 18:00

La Cascada

Location: Pool bar

Hours of operation: 10:00 - 18:00

La Plaza

Location: Theatre bar

Hours of operation: 17:00 - 01:00

La Mascara

Location: Sports bar

Notes: Adults only 18+

Hours of operation: 08:00 - 02:00

Cigar Lounge

Location: Lounge

Notes: Adults only 18+

Hours of operation: 10:00 - 01:00

Extra features

Golf Package ($)

"Play World Class Golf at Playa Paraiso Golf Club by Iberostar or at Iberostar Cancun Golf Club”

Prime time (07:00 - 13:50)
Twilight (14:00 - Closing)

Rate includes: Green fee, shared golf cart, food and beverages (alcoholic selection), tees, scorecard, lockers and showers fee.

• A rate of 35 USD applies to any non-golfing companion. Twilight starts at 2pm. Booked and paid locally.
• Iberostar guest rates apply only to tee times reserved AND paid through the hotel. Charges will be made in Mexican pesos at current exchange rate.
• All golf extras (Prime time fee, twilight fee,equipment rental, purchases, etc.) must be paid directly to the golf course.
• Transfers to/from golf course will be provided by the hotel's bell boys (on golf cart).

Reservations: Email: pargl7@iberostar.com - pargl6@iberostar.com - Phone: +52 984 877 2847– Ext. 8590 / 8594
Pre-Twilight Times: 07:00 - 13:50
Twilight Times: 14:00 - Closing
Dress Code: Men: Collared shirts and mid thigh length shorts, soft spikes / Ladies: Appropriate golf attire, no swimsuits, soft spikes
Course Design: P.B. Dye
Par: 72
Rating/Slope: 74.3 / 137 M / 69.74/ 121 W
Grass Type: Paspalum
Number of holes: 18
First tee time: 7:00am
Open: 365 days

Bonus features

Honeymoon Bonus

• Bottle of Champagne
• Fruit Basket
• Special Iberostar gift
• Romantic Dinner in a specialty restaurant

Restrictions: Marriage certificate copy will be required upon arrival in Reception of the Hotel.

Exchange Privileges

Iberostar Quetzal guests are granted FULL ACCESS from 9AM to 6PM to the following hotels:

• Iberostar Tucan
• Iberostar Paraiso Del Mar
• Iberostar Cozumel
• Iberostar Paraiso Beach

IMPORTANT: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included. Day/Night passes & additional privileges to other Iberostar Hotels are available at an extra charge. Day/night pass prices are subject to change without notice.

Resort Credit

Guests staying at Iberostar Tucan, receive up to $500 in resort credits towards a truly remarkable vacation experience


$300 // 3 - 5 Night Stay
• $35 Room / Hotel Upgrade
• $40 Star Prestige Package
• $25 Romantic Dinner
• $25 Spa Treatment
• $25 Dressel Divers Water Sports
• $25 Iberostar Tours
• $10 Artisanal Tequila C AZUL REPOSADO
• $25 Champagne and Wine (x2)
• $10 Tobacco Shop
• $15 Special Occasion Desserts
• $30 Photo Shop
• $10 Lobster or Porter House Dinner

$500 // 6+ Nights Stay
• $65 Room / Hotel Upgrade
• $75 Star Prestige Package
• $30 Spa Treatment (x3)
• $25 Romantic Dinner
• $25 Dressel Divers Water Sports
• $25 Iberostar Tours
• $10 Artisanal Tequila C AZUL REPOSADO
• $30 Champagne and Wine (x3)
• $10 Tobacco Shop
• $15 Special Occasion Desserts
• $40 Photo Shop
• $20 Laundry Services
• $10 Lobster or Porter House Dinner

These resort credits are issued in the form of coupons, provided upon arrival at check-in. Clients must visit the Concierge Desk to activate the resort credit coupons.

*Receive up to $500 in resort credits depending on length of stay at a specific resort. Resort credits may not be redeemed for cash. Resort credits are non-transferable and must be used during the length of stay. Blackout dates, additional restrictions or exclusions may apply.

Inclusions

• Daily activities
• Round-trip airport transfers
• All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

• $1.35 USD (plus tax) per room/per night
• Paid directly to the hotel
• Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

• A/C
• Alarm clock
• Bottled water
• Complimentary coffee/tea
• Concierge service
• Crib (on request)
• Hair dryer
• Iron/Ironing board
• Laptop safe
• Mini-bar stocked daily
• Phone
• Rollaway bed (on request)
• Safe
• TV

Double Room

Bed size(s): 2 Double beds or 1 king-size bed
Rooms: Private balcony with tropical or jungle view, Bathroom with vanity sink and shower
Air conditioning: Yes

Room facilities: Ceiling fan, Flat screen TV, Alarm clock, digital safe, Coffee and coffee maker, Iron and ironing board, Hairdryer, Minibar stocked daily with beer, soft drinks and bottled water. Room service from 11 am to 11 pm

Occupancy: 1-3 adults: 3 adults + 1 Child; 2 adults and 2 children (maximum occupancy of 4)

Double Near Pool

Bed size(s): 2 Double beds or 1 king-size bed
Rooms: Priority location conveniently close to beach and pool, Private balcony with tropical or jungle view, Bathroom with vanity sink and shower
Air conditioning: Yes

Room facilities: Ceiling fan, Flat screen TV, Alarm clock, digital safe, Coffee and coffee maker, Iron and ironing board, Hairdryer, Minibar stocked daily with beer, soft drinks and bottled water. Room service from 11 am to 11 pm

Occupancy: 1-3 adults: 3 adults + 1 Child; 2 adults and 2 children (maximum occupancy of 4)

Junior Suite

Bed size(s): 1 king-size bed and 2 day beds
Rooms: Private balcony with tropical or jungle view, Bathroom with vanity sink and shower
Air conditioning: Yes

Room facilities: Ceiling fan, Flat screen TV, Alarm clock, digital safe, Coffee and coffee maker, Iron and ironing board, Hairdryer, Minibar stocked daily with beer, soft drinks and bottled water. Room service from 11 am to 11 pm

Occupancy: 1-3 adults: 3 adults + 1 Child; 2 adults and 2 children (maximum occupancy of 4)

Junior Suite Ocean Front

Bed size(s): 2 Double beds or 1 king-size bed
Rooms: Convenient location close to the beach and pool, Private balcony with ocean view, Bathroom with vanity sink and shower
Air conditioning: Yes

Room facilities: Ceiling fan, Flat screen TV, Alarm clock, digital safe, Coffee and coffee maker, Iron and ironing board, Hairdryer, Minibar stocked daily with beer, soft drinks and bottled water. Room service from 11 am to 11 pm

Occupancy: 1-3 adults: 3 adults + 1 Child; 2 adults and 2 children (maximum occupancy of 4)

Two Bedroom Family

Bed size(s): 2 Double beds and 1 king-size bed
Rooms: Room with 1 king bed and a guaranteed connecting room with 2 double beds, Private balcony or terrace, Bathroom with vanity sink and shower
Air conditioning: Yes

Room facilities: Ceiling fan, Flat screen TV, Alarm clock, digital safe, Coffee and coffee maker, Iron and ironing board, Hairdryer, Minibar stocked daily with beer, soft drinks and bottled water. Room service from 11 am to 11 pm

Occupancy: Minimum occupancy of 4 and maximum of 6

Food and Drink

• 2 Buffet
• 5 À la carte restaurants (Caribbean, Japanese, Italian, Mexican and Steakhouse)
• 1 BBQ/Grill
• Reservation required for à la carte restaurant, with a limit of 3 seating's per week
• Dress code consisting of long pants for men required at all à la carte restaurants

7 Bars

• Lobby bar
• Beach bar
• Disco bar
• Swim-up bar

4 Pools

• Including 1 children's pool

Other Facilities with Surcharge

Beauty salon / Supervised children's activities / Children's playground / Gift shop / Meeting facilities / Tour desk / Internet station / Massages available / Medical services / Car rental desk / Parking / Sauna / Laundry services / Currency exchange

Weddings

Inclusions:
• Professional services of an on-site wedding specialist
• Minister, judge or priest/witnesses (if required)
• Setup of wedding venue (canopy, chairs and table with white linen)
• Champagne toast after the ceremony
• Bride’s fresh floral bouquet and matching groom’s boutonniere
• Traditional white frosting cake decorated with fresh flowers
• Wedding dinner in a specialty restaurant (one hour and a half)

Additional person charge for Iberostar Guest:
Guests staying at hotel where wedding takes place: $20 USD
Additional person charge for non - IBEROSTAR guest: Wedding guests not staying at the resort are required to purchase a day pass and must present a valid identification to be given resort access: $80.00 USD

Other wedding packages available:
Silver Star Wedding (20 people) - From: $1999 USD
Gold Star Wedding (20 people) - From: $2899 USD

The following are not included in package and must be paid in cash: Blood test ($180), translation of ceremony and marriage certificate ($150), apostils and shipping ($100). Some countries may require additional paperwork to validate a marriage in the country of residence. It is the responsibility of the wedding couple to arrange for additional paperwork. Please check with your local authorities regarding those requirements prior to your travels.**Musician and flower availability varies by destination Please check with the resort’s wedding coordinator regarding music and/or flower choices included in the package. Additional info Wedding couple is included in the number of people each package covers. All packages require that the wedding couple and 80% of the wedding guests stay a minimum of 3 nights at the hotel where the wedding takes place. Packages available in all markets, unless otherwise noted. Other offerings may be available. All prices are in US dollars (USD). Non-refundable $250 deposit required to lock date for wedding (payment via credit card or wire transfer). Prices are valid for weddings taking place Jan 01.2018 through Dec 30, 2019. Available for new bookings only. Blackout dates may apply. Restaurant in semi -private area. No substitutions will be allowed. No discounts apply for smaller groups. Prices subject to change without notice. External vendor charges as well as penalty fees may apply when not using resort approved suppliers. Musician, flower and decor choices vary by destination and seasonality. Please, check with the resort's wedding coordinator regarding the available choices.

Iberostarweddings.com

Ceremony

• Personalized service from a wedding specialist
• Officiant service for symbolic ceremony
• Garden or jungle location for the ceremony
• Bamboo gazebo with white fabrics
• White table for the officiant
• 32 Avant-garde chairs*
• Toast at the end of the ceremony
• Reservation for a semi-private dinner in a specialty restaurant for up to 32 guests, with predetermined menu

Packages Available

Star (10 guests)
Selling Price: $999

Silver Star (20 guests)
Selling Price: $1999

Gold Star (20 guests)
Selling Price: $2899

Mexican Chic
Selling Price: $999

Romantic Blush
Selling Price: $1199

Glam
Selling Price: $1799

South Asian
Selling Price: $3299

Price/rates subject to change without notice

Student/Youth Groups Policy:
In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

• All student/youth groups must be preapproved and will be reviewed on a case-by-case basis
• Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay
• In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights

Check-in time: 15:00

Check-out time: 12:00

Family vacation

Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available.
Please note that any discounts will be reflected in your final price at checkout.

Wedding & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

Complimentary Honeymoon Package

• Bottle of Champagne
• Fruit Basket
• Iberostar Gift

Copy of marriage certificate, dated within the last 3 months, required at time of check-in

• The reservation and voucher should have the remark: "HONEYMOON"

Freebies for Groups

^26th adult free

Book an air-inclusive group package of a certain size and some guests can travel for free. That includes free flights.

Request a quote call 905-799-3000 or info@justtraveldeals.ca

If booking hotel-only, free flights not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability, number of passengers. Contact our groups department for details.