Iberostar Paraiso Del Mar Riviera Maya, Mexico
About Maya Riviera, Mexico
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Iberostar Paraiso Del Mar Riviera Maya, Mexico 
The Iberostar Paraiso del Mar is a luxurious family friendly hotel located alongside the beautiful Mayan Riviera. There are plenty of ways to have fun on and off the water, enjoy snorkeling, kayaking etc. or unwind and relax by the lake-style pool or the beautiful turquoise ocean.
Offering a luxurious beachfront experience for families and couples, Iberostar Paraiso del Mar provides plenty of outdoor activities, shopping and dining near lively Playa del Carmen. Soak up the sun amid lush tropical gardens with a waterfall and lake-style pool or relax by the turquoise ocean under a shaded palapa. Mini-vacationers will have a blast at the on-site kids club while older kids can chill out at the teen club. Diving enthusiasts will enjoy the resort’s PADI/SSI Diving Center, while golfers can play 18 holes at the on-site golf course. Unwind with varied treatments at the expansive spa or work up a sweat with complimentary fitness classes at the gym
• Relaxing beachfront location with picturesque ocean views
• Serene lake-style pool with a waterfall and lush tropical gardens
• Great family entertainment with plenty of kids and teen activities
An all-inclusive, family-friendly indulgence for couples and families who desire maximum fun and excellent value
Best for...
- Family Vacation
- Freebies for Groups
- Wedding & Honeymoons
Meal & Beverage plan
All-inclusive plan
- Breakfast, lunch, snacks and dinner daily
- Unlimited domestic alcoholic and non-alcoholic beverages
- Wine with lunch and dinner
- Room service from 11am to 11pm (restrictions apply)
Reservation required for à la carte restaurants(3 reservations per week, long pants for men required)
Additional inclusions
- Use of beach chairs, pool chairs and towels
- Use of fitness facilities
- Gratuities
- FREE WiFi throughout the resort
- Kids' club (ages 4-12)
- Fitness Center
- Non motorized water sports
Stay at 1 Play at 2!
- Unlimited access to the facilities at sister hotel Iberostar Paraiso Beach
- Day pass from 9am-6pm included at the Iberostar Quetzal and Iberostar Cozumel (transportation not included)
Added value
Unlimited access to the facilities at sister hotel Iberostar Paraiso Beach. Day pass from 9am to 6pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included)
Inclusions
- Daily activities
- Round-trip airport transfers
- Entrance to nightclub
- Gratuities
- Unlimited access to the facilities at sister hotel Iberostar Paraiso Beach. Day pass from 9 am to 6 pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included)
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
All room categories include
- Air-conditioning
- Ceiling fan
- Iron & Ironing board
- Balcony with garden or jungleviews
- Mini-bar (restocked daily with water, beer and soft drinks)
- Flat screen TV
- Digital in-room safe
- Coffee maker
- Hair dryer
- Bathroom with shower or shower/tub combo
- Vanity sink
Double Room
Bed size(s): 2 double beds or 1 king-size bed
Rooms: Balcony or terrace, Bathroom with vanity sink and shower, Tropical/jungle view
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Double Near Pool
Bed size(s): 2 double beds or 1 king-size bed
Rooms: Balcony or terrace, Bathroom with vanity sink and shower, Tropical/jungle view, Conveniently located close to beach and pool.
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Junior Suite
Bed size(s): 2 double beds or 1 king-size bed
Rooms: Private balcony with garden or jungle view, Bathroom with vanity sink and shower, Conveniently located close to beach and pool
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Junior Suite Ocean Front
Bed size(s): 2 double beds or 1 king-size bed
Rooms: Balcony or terrace, Bathroom with vanity sink and shower, Garden view
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Junior Suite Ocean Front Beach Access
Bed size(s): 2 double beds or 1 king-size bed
Rooms: Private terrace with ocean view and direct beach access , Bathroom with vanity sink and shower
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Presidential Suite
Bed size(s): 1 king-size bed
Rooms: Convenient location on second floor close to beach and pool, Ocean front suite with over-sized bedroom with 1 king bed, Living room, Separate dinning room and kitchenette, Private terrace with whirlpool tub and sun loungers, Bathroom with double vanity sink, shower and separate whirlpool, Additional half bathroom
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board,Nightly turn-down service, Espresso machine
Occupancy: 1 - 3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)
Two Bedroom Family
Bed size(s): 2 double beds or 1 king-size bedRooms: Room with 1 king bed and a guaranteed connecting room with 2 double beds, Private balcony or terrace with garden or jungle view, Bathroom with vanity sink and shower
Air-conditioning: Yes
Internet: Yes
Room facilities: Minibar stocked daily with beer, soft drinks and bottled water, Flat screen TV, Alarm clock, Digital safe, Coffee maker, Hairdryer, Iron and ironing board, Room service from 11:00 am to 11:00 pm
Occupancy: minimum of 4 guest, maximum of 6
Food & Drink
- 9 restaurants including 2 buffet and 7 a la carte featuring Brazilian, gourmet, Italian, Japanese, Mediterranean and Mexican cuisine, 2 snack bars and steak house
- 10 Bars
Reservations are required for the à la carte restaurants. Restrictions apply. À la carte restaurants are open for dinner only. Dress code consisting of long pants for men required at à la carte restaurants.
Activities
Hotel offer one of the largest pools in the entire Mayan Riviera, over 3280 feet in length. The pool also highlights Balinese beds and palm-thatched gazebos for relaxation.
- Kids Pool -hours 8:00 am - 6:00 pm (4 -12 years old)
Non-motorized water sports (time limit applicable; reservation required)
Snorkeling, Sailing, Windsurfing, Scuba for beginners in pool (once per person, per stay)
Land sports
Tennis (day and night - reservation required), Table tennis, Volleyball, Aerobics, Archery, bocce ball, basket ball, air gun shooting
Entertainment
Daily activities, Nightly entertainment, Dance lessons, Spanish lessons, Disco located in the shopping center complex, Kids' club (4 -12 years old)
Health & relaxation
- Fitness facilities
- Spa ($)
Other Services ($)
- Beauty salon
- Gift shop
- Meeting facilities
- Scuba center
- Business center
- Medical services on call
- Laundry services
- Shopping Center includes EL SPA (only for adults), disco, wedding chapel, ice cream parlour with crepes, hamburger corner, tapas bar & taqueria
- Golf nearby
Internet services
FREE Wi-Fi throughout resort
The Wi-Fi is free if they are using their own devices, charges apply if they are using hotel devices.
El Mercado |
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El Faro |
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La Dorada |
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El Rodizio |
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Don Alfredo |
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Star Rock Café |
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El Kiosko - Beach Grill |
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Bars
La Fuente
Location: Lobby bar
Notes: Lobby bar, Drinks
Hours of operation: 09:00 - 01:00
Star Rock Cafe
Location: Sports bar
Notes: Sports bar, Drinks
Hours of operation: 20:00 - 01:00
Las Olas
Location: Swim-up bar
Notes: Swim-up bar, Drinks
Hours of operation: 10:00 - 18:30
El Teatro
Location: Theatre bar
Notes: Theatre bar, Drinks
Hours of operation: 17:00 - 24:00
La Corona Fumoir
Location: Cigar bar
Hours of operation: 17:00 - 01:00
Beach Bar
Location: Beach
Notes: Drinks
La Chupula
Location: Lobby of Paraiso del Mar
Notes: Drinks
Beach Grill
Location: On Site
Hours of operation: 11:30-17:00
La Perla
Location: On Site
Hours of operation: 11:00-17:00
Galaxy Disco
Location: On Site
Notes: Music, Disco, Cocktails
Hours of operation: 23:00 - 03:00
Extra features
Golf Package ($)
Guests will receive preferred rates at Iberostar Playa Paraiso Golf Club & Iberostar Cancun Golf Club.
All guests must book and pay directly at the hotel.
Prime time (7:00 - 13:50) - Adult $/Junior $
Twilight 14:00 - closing) - Adult $/Junior $
• Rates will include taxes, green fee, 1/2 price cart fee and unlimited food and beverages (rates are per round, per person).
• Payment will be in Mexican pesos, prices are in USD for information purposes only.
• All payments in foreign currency are subject to exchange rate of the day.
• Transfers must be arranged by the client. Hotel does not provide transfers to the golf courses.
• Reservations - Iberostar guests, 60 days prior to the tee time date
Dress code - Men collared shirts and mid thigh length shorts, soft spikes/ Ladies appropriate golf attire, no swimsuits, soft spikes
For tee times and additional information please contact Erick Pacheco at ventasgolf.cancun@iberostar.com.mx
Bonus features
Exchange Privileges
Iberostar Paraiso Del Mar guests are granted unlimited access to the following hotel:
• Iberostar Paraiso Beach
Iberostar Paraiso Del Mar guests are granted full access from 9:00 - 18:00 to the following hotels:
• Iberostar Tucan
• Iberostar Quetzal
Important: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included. Day/Night passes & additional privileges to other Iberostar Hotels are available at an extra charge. Day/night pass prices are subject to change without notice.
Child Policy
• Child rates will apply for children ages 3 - 12 and only if sharing a room with two adults
• One child sharing room with two adults the child pays special rate
• One child and one adult in the same room the child pays the adult double rate
• Two children and one adult in the same room, one child pays the adult double rate and the other child pays the child rate
Honeymoon Bonus
• Bottle of sparkling wine
• Fruit basket
• Iberostar gift
• Romantic dinner in a specialty restaurant
Marriage certificate copy will be required upon arrival in reception of the hotel. Please request at the time of booking.
Guests staying at Iberostar Paraiso del Mar, receive up to $500 in resort credits towards a truly remarkable vacation experience.
$300 // 3 - 5 Night Stay
• $15 Room / Hotel Upgrade
• $15 Star Prestige Package
• $20 Romantic Dinner
• $25 Spa Treatment
• $25 Dressel Divers Water Sports
• $25 Iberostar Tours
• $10 Artisanal Tequila C AZUL REPOSADO
• $25 Champagne and Wine
• $10 Tobacco Shop
• $30 Adventure Photos
• $60 CASINO Las Vegas
• $40 Jewelry Hotel Shop
$500 // 6+ Nights Stay
• $40 Room / Hotel Upgrade
• $60 Star Prestige Package
• $25 Romantic Dinner
• $25 Spa Treatment (x2)
• $25 Dressel Divers Water Sports
• $25 Iberostar Tours
• $10 Artisanal Tequila C AZUL REPOSADO
• $25 Champagne and Wine (x2)
• $10 Tobacco Shop
• $15 Special Occasion Desserts
• $40 Adventure Photos
• $100 CASINO Las Vegas
• $40 Jewelry Hotel Shop
• $10 Lobster or Porter House Dinner
These resort credits are issued in the form of coupons, provided upon arrival at check-in. Clients must visit the Concierge Desk to activate the resort credit coupons.
*Receive up to $500 in resort credits depending on length of stay at a specific resort. Resort credits may not be redeemed for cash. Resort credits are non-transferable and must be used during the length of stay. Blackout dates, additional restrictions or exclusions may apply.
Weddings
Star Wedding Package (10 passengers)
From $999 USD (Prices are subject to change at anytime)
Inclusions:
• Professional services of an on-site wedding specialist
• Minister, judge or priest/witnesses (if required)
• Setup of wedding venue (canopy, chairs and table with white linen)
• Champagne toast after the ceremony
• Bride’s fresh floral bouquet and matching groom’s boutonniere
• Traditional white frosting cake decorated with fresh flowers
• Wedding dinner in a specialty restaurant (one hour and a half)
Additional person charge for Iberostar Guest:
Guests staying at hotel where wedding takes place: $20 USD
Additional person charge for non - IBEROSTAR guest: Wedding guests not staying at the resort are required to purchase a day pass and must present a valid identification to be given resort access: $80.00 USD
Other wedding packages available:
Silver Star Wedding (20 people) - From $1999 USD
Gold Star Wedding (20 people) - From $2899 USD
The following are not included in package and must be paid in cash: Blood test ($180), translation of ceremony and marriage certificate ($150), apostils and shipping ($100). Some countries may require additional paperwork to validate a marriage in the country of residence. It is the responsibility of the wedding couple to arrange for additional paperwork. Please check with your local authorities regarding those requirements prior to your travels.**Musician and flower availability varies by destination Please check with the resort’s wedding coordinator regarding music and/or flower choices included in the package. Additional info Wedding couple is included in the number of people each package covers. All packages require that the wedding couple and 80% of the wedding guests stay a minimum of 3 nights at the hotel where the wedding takes place. Packages available in all markets, unless otherwise noted. Other offerings may be available. All prices are in US dollars (USD). Non-refundable $250 deposit required to lock date for wedding (payment via credit card or wire transfer). Prices are valid for weddings taking place Jan 01.2018 through Dec 30, 2019. Available for new bookings only. Blackout dates may apply. Restaurant in semi -private area. No substitutions will be allowed. No discounts apply for smaller groups. Prices subject to change without notice. External vendor charges as well as penalty fees may apply when not using resort approved suppliers. Musician, flower and decor choices vary by destination and seasonality. Please, check with the resort's wedding coordinator regarding the available choices.
Iberostarweddings.com
Wedding Courtesy of Iberostar
Complimentary*
Ceremony
• Personalized service from a wedding specialist
• Officiant service for symbolic ceremony
• Garden or jungle location for the ceremony
• Bamboo gazebo with white fabrics
• White table for the officiant
• 32 Avant-garde chairs*
• Toast at the end of the ceremony
• Reservation for a semi-private dinner in a specialty restaurant for up to 32 guests, with predetermined menu
Packages Available
Star (10 guests)
Selling Price: $999
Silver Star (20 guests)
Selling Price: $1999
Gold Star (20 guests)
Selling Price: $2899
Mexican Chic
Selling Price: $999
Romantic Blush
Selling Price: $1199
Glam
Selling Price: $1799
South Asian
Selling Price: $3299
Price/rates subject to change without notice
- Accommodates 5 or more
- Top-rated family resorts with a high repeat guest rate
- Supervised kids club with plenty of supervised activities for children
- A variety of kid-friendly food options
Family Vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Mini-Club
- Included
- For children from 4 to 12 years old
- Available for a fee
Freebies for Groups
26th adult freeBook an air-inclusive group package of a certain size and some guests can travel for free. That includes free flights.
Request a quote! Call 905-799-3000 or info@justtraveldeals.ca
If booking hotel-only, free flights not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability, number of passengers. Contact our groups department for details.
Wedding & Honeymoons
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.
To book travel for your wedding group, request a quote from us. Call 905-799-3000 or info@justtraveldeals.ca
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly at weddings.paraiso@iberostar.com.mx.
Location
- 25-minute drive from Playa del Carmen
- 45-minute drive from Cancun International Airport
- Iberostar Playa Paraiso Golf Club on site
- Address:
- Carr Chetumal-Puerto Juarez, km 309 Quintana Roo Mexico
Ideal for
What to expect
Room- Quality / Price
- Front desk / Reception
Beaches- Location
- Bathroom
- Staff / Crew
- Cleanliness
- Business Services
- Food / Restaurants
“Del Mar Iberostar”
We really enjoyed our stay. People were friendly and accommodations were great. There is a pride of ownership in many of the associates. Resort was very clean, and there was always a friendly hello/olla when they crossed your path. Food was great, nice to have the late hour small buffet open each night. Fun shows, lots of energy. Met a lot of nice people on our trip as well.
The strong points
Food was fantastic The people were helpful and always smiling fun activities at the beach resort was super clean...all the time
The weak points
did not get King Size bed as promised...was corrected next day...but we wasted almost half a day getting it sorted out
“Great stay!”
We stayed at the Iberostar Tucan 2 years ago and loved the Iberostar experience which lead us to book the The Iberostar Del Mar. It is much bigger than the Tucan so be prepared to get your steps in. We had a room near the pool in the centre and it was a 10min walk to buffet and 10min the other way to the beach. You are able to access the amenities at the sister resort Paraiso Beach. You are not able to access the food or get served at the Lindo or Maya but you can walk on their resorts.
The strong points
Great food! So much variety!, Clean, Friendly and helpful staff, Activities Included - archery, tennis lessons, water sports 1hr/day, air gun, bike tours, Local animals on resort
The weak points
Large size resort for me personally. Is the largest I would go, The pool was cold all week. I still swam but wasn’t able to be in for a long period of time
“All around outstanding resort”
This resort does everything well. Decent food; fantastic beach; nice rooms; friendly attentive staff ; good people all around. WI FI is everywhere. Pool area is fun...lively but also has quiet spots. Atmosphere is positive everywhere. You can't go wrong booking here and would go back for sure.
The strong points
Friendly fun staff; beach is awesome; very fun atmosphere
The weak points
Only slight knock is how they try and get you to go on a tour with them before you even get to your room. You are weak and tired from your flight....give us a break.
“Highly recommended”
This was my first time staying at an Iberostar and, based on our experience, I will definitely look to their properties when travelling in future. The resort and grounds are beautiful, the staff go out of their way to make you feel welcome and the rooms very comfortable.
The strong points
Grounds, pool, staff, entertainment
The weak points
Beach (due to high winds), food typical for buffet style, front desk could use more staff
“Excelent, very minor issues”
Very pleasant stay, the staff is awesome, the night entertainment a very good surprise and the food on most of the restaurants is better than expected. Totally recommend. No major issues.
The strong points
Very friendly and ready to help staff
The weak points
Not always enough people at front desk
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