Hyatt Ziva Cancun Mexico
Book your dream vacation package staying at the Hyatt Ziva Cancun. Hyatt Ziva Cancun stunning beachfront resort is set on the beautiful strip of Cancun.
Hyatt Ziva Cancun Mexico 
This newly redesigned all-inclusive resort is surrounded on three sides by the sparkling Caribbean and features a village-like atmosphere.
This all-inclusive beachfront resort on the tip of Punta Cancun has been completely re-imagined for discerning travelers. Set on the northern tip of the Yucatan peninsula, the resort is surrounded on three sides by the sparkling waters of the Caribbean. The 379 suites feature contemporary Caribbean decor, modern amenities and magnificent views. New lagoon-style swimming pools overlook the ocean and include a secluded adults-only pool. Guests will delight in the famous Dolphin Encounter, an interactive dolphin habitat that encourages connections between people and these magnificent marine mammals, while also supporting ocean preservation.
Set 4 km from Interactive Aquarium Cancun, this chic, beachfront, all-inclusive resort hotel is 8 km from Museo Maya de Cancún.
Airy rooms feature contemporary decor, free Wi-Fi, flat-screen TVs and minibars, plus balconies and floor-to-ceiling windows. Upgraded rooms add ocean views, hot tubs and access to a club lounge. There are also swim-up rooms.
Meals and parking are included. There are 17 restaurants and bars, including Italian, Japanese and French cuisine, and beachfront bars. Other amenities include 3 infinity pools, and a spa with a pool and beachfront treatments, plus a children's club and a fitness center.
Located on a beautiful beachfront in Cancun’s Hotel Zone, the family-friendly Hyatt Ziva Cancun offers guests exciting activities and services, perfect for any type of getaway. Soak in breathtaking views of the Caribbean Sea from the infinity pool or snorkel in the crystal-clear waters off the pristine beach area. Keep up with your fitness regime with resort-offered Pilates, yoga and bike tours. Kids will love the mini water park and action-packed activities at the kids club before grabbing a mid-afternoon treat from the ice cream parlour. Indulge in a range of gourmet dishes at the on-site restaurants with no reservations required and sip on a craft beer from the resort microbrewery. End each day in your spectacular room with a private furnished balcony or terrace, 24-hour room service and picturesque garden or ocean views
Hyatt Ziva Cancun has a desirable oceanfront location with a spectacularly scenic peninsula surrounded on three sides by turquoise seas. Inspired by the beauty of the destination and the culture, a naturally elegant, airy ambiance blends contemporary decor with Mayan influences, and shades of brilliant blue stretch from the sparkling infinity pools to the azure ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting guests of all ages at the newest Evolution of All-Inclusive™.
• Sweeping views of Cancun's waterfront
• No reservations needed for gourmet dining
• Exclusive on-site microbrewery with three types of craft beer
This newly redesigned all inclusive resort will include a more village-like atmosphere that connects all of its best.
Meal & beverage plans
All-inclusive plan
- Breakfast, lunch and dinner
- Unlimited alcoholic and non alcoholic drinks
Additional inclusions
- Daily activities and nightly entertainment
- Non-motorized water sports
- 24-hour fitness facilities
- WiFi in room and in public areas
- Kids club (ages 4-12)
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
King
Bed size(s): 1 king-size bedRoom(s): Walkout terrace, Garden view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Double
Bed size(s): 2 double bedsRoom(s): Walkout terrace, Garden view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Swim up King
Bed size(s): 1 king-size bed and 1 sofa bedRoom(s): Semi-private balcony, Sea view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet:WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults (guests must be 13+ years old)
Swim up Double
Bed size(s): 2 double bedsRoom(s): Semi-private balcony, Sea view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet:WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults (guests must be 13+ years old)
Resort View King
Bed size(s): 1 king-size bedRoom(s): Private balcony, Resort view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Resort View Double
Bed size(s): 2 double bedsRoom(s): Private balcony, Resort view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Oceanfront Pyramid Suite
Bed size(s): 2 double beds and 1 sofa bedRoom(s): 2 floors wirh 2 private balconies, Sea view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Ocean View King
Bed size(s): 1 king-size bed and 1 queen-size sofa bedRoom(s): Private balcony, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Ocean View Double
Bed size(s): 2 double beds and 1 queen-size sofa bedRoom(s): Private balcony, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Oceanfront King
Bed size(s): 1 king-size bed and 1 queen-size sofa bedRoom(s): Private balcony, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Oceanfront Double
Bed size(s): 2 double beds and 1 queen-size sofa bedRoom(s): Private balcony, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Club Oceanfront King
Bed size(s): 1 king-size bedRoom(s): Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-3 adults; 2 adults and 1 child (maximum occupancy of 3 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Club Oceanfront Double
Bed size(s): 2 double bedsRoom(s): Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Club Oceanfront Corner Suite
Bed size(s): 1 king-size bedRoom(s): Corner suite with private tub, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-3 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Club 2-Bedroom Oceanfront Suite
Bed size(s): 1 king-size bed, 2 double beds, and 1 sofa bedRoom(s): 2-bedroom suite, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-6 adults; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Presidential Suite
Bed size(s): 1 king-size bed, 2 double beds, and 1 sofa bedRoom(s): Penthouse suite spread across the entire 18th floor, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-6 adults; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Club Oceanfront Master Suite
Bed size(s): 1 king-size bedRoom(s): Corner suite with private tub, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-3 adults; 2 adults and 2 children (maximum occupancy of 4 persons)
Club Level inclusions
- Private check in/check out
- Concierge service
- Refreshment center including mini bottle of liquors, water and snacks
- Access to Club level lounge
- In room espresso machine
Location
Blvd Kukulcan Manzana 51,,Lote 7, Zona Hotelera
Cancun, QR, MEX 77500
Located at the tip of Punta Cancun, just steps away from the water with plenty of dining options.
Hotel Amenities
- All-Inclusive
- Baggage Check
- Ballroom
- Bellman Service
- Bottled Water Available
- Business Center
- Business Services
- Children's Pool
- Concierge
- Daily Maid Service
- Dolphin Education Center
- Elevator(s)
- Free In-Room Wi-Fi
- Front Desk
- Gym/Fitness Center
- Honeymoon Amenity
- In Room Dining
- Kids 2 & Under Free in Room
- Live Entertainment
- Meeting Facilities
- Parking
- Restaurant(s)
- Room Service
- Spa Services
- Tequila Tasting
- Wedding Services
- WiFi
Hotel Activities
- Activities
- Activity Desk
- Adult's Pool
- Aquacycles
- Beach
- Beachfront
- Bicycles Available
- Children's Play Area
- Entertainment
- Kids Club
- Live Entertainment
- Non-Motorized Water Sports
- Pier
- Pilates
- Snorkeling
- Swim with Dolphins
- Swimming Pool
- Tennis Court
- Volleyball
Food & Drink
- 8 restaurants, including 1 buffet and 5 a la carte featuring American, Asian, French and Italian cuisine, cafe, grill, snack bar and taqueria, dessert parlour
- 6 bars serving unlimited international and domestic brand beverages including a microbrewery
Activities
- 3 pools (lagoon style swimming pools overlooking the ocean)
- Whirlpools
- Non motorized water sports
- Fitness facilities
- Basketball
- Tennis
Health & Relaxation
- Fitness facilities
- Spa ($)
Other Services ($)
- Diving
- Fishing
- Sailing
Room Amenities
- Air Conditioning
- Alarm Clock
- Balcony or Patio
- Bathrobe
- Bathroom Amenities
- Bluetooth Audio Station
- CD Player
- Cable/Satellite TV
- Ceiling Fan
- Climate Control
- Closets & Generous Storage
- Coffee/Tea Maker
- Connecting Rooms On Request
- DVD Player
- Desk
- Electronic Safe
- Hairdryer
- High Speed Internet Access
- In Room Safe
- Internet Access In Room
- Iron and Ironing Board
- LCD TV
- MP3 Connectivity
- Mini-Bar
- Patio
- Pillow Menu
- Rollaway Bed
- Satellite Television
- Shower
- Slippers
- Telephone
- Turndown Service
- Windows
Hotel Dining
15 restaurants and bars offer everything from fresh local favorites to French, Italian, sushi, teriyaki and more.
Nearby Attractions
Diving, Snorkeling, Sailing, Fishing, and Swimming.
Extra features
Dine Around Program
Any adult guest staying at Hyatt Ziva Cancun have access to Hyatt Zilara Cancun for dinner only with prior reservation through the hotel concierge.
Club Benefits
Club Level - applicable to Club Ocean Front King and Club Ocean Front Double
• Private check in and checkout in exclusive area
• Mini bar stocked daily with water, beer, soft drinks and upgraded snacks
• Exclusive Club Level lounge featuring premium drinks, appetizers, continental breakfast, table games, and WiFi
• Best room views in the exclusive Club Level
Bonus features
Child Policy
• Children (3-12 years old) pay child rates
• Single adults travelling with children pay Single rate and all children will pay applicable discounted child rate
Honeymoon & Anniversary Bonus
Welcome inclusions in room upon arrival
• Small cake for two
• Rose petal decorations
Guests are required to present proof of wedding certificate at check-in. Amenities are subject to change without notice and is only applicable to couples staying within 3 months of their wedding or over their anniversary date. Other restrictions and blackout dates may apply. Please request at the time of booking.
Birthday Bonus
Welcome inclusions upon arrival:
• Birthday Door Banner
• Slice of cake
• Balloons
Room reservations must be identified as birthday at time of booking. For birthday proof of birth date is required. Amenities are subject to change without notice and is only applicable to passengers staying within 3 months of their birthday. Other restrictions and blackout dates may apply
Wedding Bonus
Welcome inclusions upon arrival:
• Sparkling wine
• Chocolate covered strawberries and rose petal decoration
• 15% discount on spa treatments
**Room reservations must be identified as wedding. Guests are required to present proof of wedding certificate at check-in. Amenities are subject to change without notice and is only applicable to couples staying within 3 months of their wedding or over their anniversary date. Other restrictions and blackout dates may apply
Bars
Tres Cervezas
Location: On Site
Notes: Sports bar
Additional comments: Featuring a microbrewery and brewmaster
Saasil
Location: On Site
Notes: Lounge bar, Outdoor terrace, Oceanview
Juana Margarita
Location: On Site
Notes: Tequila drinks
Dips & Sips
Location: On Site
Notes: Swim-up bar
24 Hours
Location: On Site
Notes: Open 24 hours, Drinks, Snacks, Lounge bar
Club Lounge
Location: On Site
Notes: Premium cocktails, Poolside, Snacks
Additional comments: Exclusive for Club Level guests
Bar del Mar
Location: By the pool
Notes: Drinks
Bastille's (Adults only 18+) |
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El Mercado |
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The Moongate |
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Tradewinds |
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Lorenzo's |
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Juana Margarita? |
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Chevy's |
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Casa Café |
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Weddings
Playa Resorts Wedding Packages
For Just The Two Of You
Complimentary if wedding couple stays (7) nights or more in a Junior Suite Ocean View category or higher
Price - $520 Per Couple (If not complimentary)
Intimate Elegance
Intimate Elegance package can be complementary with 25 room nights or more (3 night minimum per room) combined within group in Junior Suite Ocean View category or higher
Price- $1289 Per 12 pax (If not complimentary)
***Terms and Conditions***
Wedding package only available Monday through Wednesday between 9:00 AM and 1:00 PM
Free weddings only offered during initial booking, not available for previously reserved and/or confirm weddings. Must be booked at least 6 months prior. Not combinable with any other promotion. Holidays or other black out dates may apply. Offer may be changed or withdrawn at any time/not responsible for errors or omissions. Additional terms and conditions may apply - see hotel website for full details
**Additional Wedding Packages and Big Day Preview packages available upon request ($) **
Family vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available.
Please note that any discounts will be reflected in your final price at checkout..
Spa vacation
Catering to your health and wellness, this resort offers an on-site spa, fitness centre and daily physical activities (which vary, but may range from yoga to biking).
Wedding & honeymoon
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.
To book travel for your wedding group, request a quote from us. call 905-799-3000 or info@justtraveldeals.ca
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Location
- 25-minute from Cancun airport
Ideal for
What to expect
Room- Quality / Price
- Front desk / Reception
Beaches- Location
- Bathroom
- Staff / Crew
- Cleanliness
- Business Services
- Food / Restaurants
“Hyatt Ziva experiences”
This hotel is almost perfect with its location and service. The whole hotel is really big and stuffs there work really hard to keep it clean. The service is perfect, everybody smiles and say hello to you. I like there very much! One thing which is not perfect is the wifi sometimes unstable, need reconnected. But it is not a big deal.
The strong points
Cleanness and good service
The weak points
Wifi need reconnected sometimes in the hotel, it's unstable.
“Excellent CHoice!”
The room was very clean - the turn down service happened every night. The bed was VERY comfortable. Snacks and mini fridge was restocked everyday. Staff were wonderful, never met a grumpy face. I am gluten intolerant and at every meal I told my waiter. I was VERY impressed with the level of care for my meal after I told them. They were careful to let me know about every plate they placed in front of me. And the pools are heated!!!! I could sit there all day. Favorite bar was the swing bar at the mexican restaurant. Enjoy your evenings there!
The strong points
heated pools, cleanliness, comfy beds, friendly staff
The weak points
don't like the Cancun strip
“Cancun Can Do”
A truly satisfying 7 day vacation. The hotel has spectacular views, great pool layout and excellent restaurants and bars. Particular note - Tradewinds, Moongate (Asian Fusion)and El Mercado (buffet). We had some toilet/shower drainage issues which were addressed quickly but persisted. Mgmt offered, and we accepted, room relocation to the Turquoize Tower from our ocean view room. We were quite happy where we were despite the problems but this was a very nice gesture and truly appreciated. The room improvement certainly added to our experience. The offer certainly reflected the Hyatt Ziva message "From The Heart" which was also demonstrated thru an excellent staff-customer experience. It should be noted the hotel covers a lot of ground with lots of stairs. Ramps are provided mind you. If mobility is an issue you may wish to consider the adults only more centrally located Turquoize Tower. Admittedly it will cost more but room amenities and location will be worth it. Hotel is well located for walking around and for access to taxi and bus service. Overall a great destination and one we will revisit. More than that, it will direct us to other Hyatt resorts for future vacations especially in Mexico.
The strong points
Beautiful layout, gorgeous views, nicely appointed rooms especially in Turquoize Tower,above average dining & excellent staff. Rooftop infinity pool offers spectacular view.
The weak points
No real negatives other than large hotel footprint with connecting stairs may prove difficult for those with mobility issues. Ramps are provided throughout but centrally located adults only tower will address that. (Turquoize Tower)
“Amazing hotel”
Fantastic experience on our first trip to Cancun. The staff were all extremely friendly, food at the all inclusive hotels were exceedingly well-done, and rooms were comfortable with beautiful views of the ocean. Nightly entertainment was also great. No complaints at all. Would definitely come back.
The strong points
-very friendly service -diversity of food choices and taste -comfortable beds and good amenities
The weak points
-sofa bed not very comfortable
“Viva Cancun”
The hotel was fabulous, we were really happy with everything!!.First time to Cancun and it was a very pleasant surprise. I travelled with my daughter during her reading week.The beaches and water are amazing, this property is beautiful. The food was scrumptious. We are thinking of going back in December.
The strong points
The weak points
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