Grand Palladium Kantenah Resort And Spa Riviera Maya, Mexico
About Riviera Maya, Mexico
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Grand Palladium Kantenah Resort And Spa Riviera Maya, Mexico
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
Grand Palladium Kantenah Resort and Spa offers a Caribbean beachfront experience just minutes from Riviera Maya’s trendy shopping and main attractions. Nestled amidst lush tropical gardens, this contemporary Mayan-style resort boasts a relaxing atmosphere for families or adults travellers alike. With a sprawling stretch of white-sand beachfront, you can find the perfect spot to stretch out or enjoy the water with catamaran rides, snorkelling and windsurfing. If you’re travelling with the whole family, you’ll appreciate the baby, kids and teen clubs. Head to the Zentropia Spa for an indulgent massage or a pampering pedicure for ultimate rest and relaxation.
Located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera, Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. Relax in the modern and spacious rooms, pamper yourself at the state-of-the-art Resort Spa, practice snorkeling in the crystal-clear waters, share a delicious dinner or enjoy a new cocktail at any of the numerous bars located around the complex like the Hemingway that includes international Premium beverages. At the Grand Palladium Resorts in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are!
The Grand Palladium Kantenah Resort & Spa Hotel in Riviera Maya is directly on the beach, approximately 32 km from Playa del Carmen and 90 km from the Cancun airport.
On a 800m private beach of fine white sands, 90km from Cancun Airport and 32km from Playa del Carmen.
• Set on an extensive white sand beach between Playa del Carmen and Tulum
• Three kids clubs divided by age group with fun activities for everyone
• More than a dozen restaurants to satisfy any culinary craving
Meal & beverage plans
All-inclusive plan
- Breakfast, lunch, snacks and dinner daily
- Domestic and select international alcoholic and non-alcoholic beverages
Additional Inclusions
- FREE WiFi throughout the entire complex (after registering under the Palladium Hotel Group)
- Use of pool umbrellas
- Use of beach and pool chairs
- Use of towels
- Gratuities
Additional Inclusions at a charge $
- Chic Cabaret dinner show at TRS Yucatan
Stay at one, Play at more!
Guests staying at Grand Palladium Kantenah Resort & Spa, will have access to use facilities, including restaurants and bars at sister properties, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa
Best for...
- Family Vacation
- Spa vacation
- Freebies for groups
All room categories include
- Air-conditioning
- Ceiling fan
- Mini-bar
- Hair dryer
- Coffee/tea maker
- Iron & Ironing board
- Radio alarm clock with iPod docking station
- Flat screen TV
- Electronic in-room safe
- Telephone ($)
- Bathroom amenities
- Desk
- Magnifying mirror
- Bathroom scale
- Full length mirror
Deluxe Room
Bed size(s): 1 king-size bed or 2 double beds
Room(s): Garden view, Terrace with table and chairs
Air conditioning: Yes
Internet: WiFi
Room facilities
TV, Ceiling fan, Mini-bar with daily reposition, Coffee and tea maker, Hair dryer, Iron & ironing board
Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)
Junior Suite
Bed size(s): 1 king-size bed or 2 double beds
Room(s): Rooms nearest to the pool and beach
Air conditioning: Yes
Internet: WiFi
Room facilities
TV, Ceiling fan, Mini-bar with daily reposition, Coffee and tea maker, Hair dryer, Iron & ironing board
Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)
Romance Villa Suite (formerly Mayan Suite)
Bed size(s): 1 king-size bed
Room(s): Garden view, Terrace with table and chairs, Exterior mayan shower, Full bathroom, Hydro massage tub
Air conditioning: Yes
Internet: WiFi
Room facilities
TV, Ceiling fan, Mini-bar with daily reposition, Coffee and tea maker, Hair dryer, Iron & ironing board
Occupancy:2 adults (Maximum occupancy of 2)
Internet services
FREE Wi-Fi throughout resort
Food & Drink
- 12 restaurants, including 5 buffets and 7 à la carte restaurants
- 8 bars, including swim up bars
- 24-hour Snack bar
Please Note:
- Reservations are not required at the a la carte restaurants, based on availability. Dress code required at à la carte restaurants.
- Guest staying will enjoy free access to all the bars and restaurants in the Palladium Complex, except those located at The Royal Suites Yucatan by Palladium
- Alcoholic beverages are not sold to minors (minimum drinking age is 18 years old)
Activities
8 freshwater pools and 1 sea water pool.
Land and Non-motorized water sports (time limit applicable; reservation required)
6 Tennis courts, 2 paddle courts, Badminton, Basketball, Volleyball, Shuffle board, Archery and shooting range
Other Services at a Charge
Below is a listing ( not limited to ) of some services that are at an additional charge- Entrance to hydrotherapy circuit
- Spa
- Tours
- Shopping
- Car Rental
- Motorized water sports
Restaurants
Tikal
Mexican/Italian | Buffet
Location: On Site
Notes: Show cooking, Air conditioning
Breakfast hours: 07:00-11:00
Dinner hours: 18:30 - 22:30
El Gran Azul
Italian | Buffet
Location: On Site
Notes: Outdoor, Show cooking
Breakfast hours: 11:00 - 11:45
Lunch hours: 12:00 -17:00
La Hacienda
Mexican/Italian | Buffet
Location: Grand Palladium Colonial
Notes: Show cooking, Air conditioning
Breakfast hours: 07:00 -11:00
Lunch hours: 13:00 -15:30
Dinner hours: 18:00 - 22:30
La Laguna
Italian | Buffet
Location: Grand Palladium White Sand
Notes: Breakfast, Show cooking
Breakfast hours: 11:00 - 11:45
Lunch hours: 12:00 -17:00
Additional comments: Snacks: 18:00 -17:00 | Afternoon tea: 17:00 -18:00
Chang Thai
Thai | À la carte
Location: On Site
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
Sumptuori
Japanese | À la carte
Location: On Site
Notes: Dress code: Resort casual, Non-smoking, Air conditioning, Reservations required for Teppanyaki Tables
Dinner hours: 17:30 - 22:30
La Adelita
Mexican | À la carte
Location: Grand Palladium Colonial
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
El Dorado
Grill Specialties | À la carte / Steakhouse
Location: Grand Palladium Colonial
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
Portofino
Italian | À la carte
Location: Grand Palladium White Sand
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
La Lola
Spanish | À la carte
Location: Grand Palladium White Sand
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
Bahia E Brasa
Brazilian,BBQ Grill | À la carte
Location: Grand Palladium White Sand
Notes: Dress code: Resort casual, Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
Ribs & More
American | À la carte,Barbecue
Location: Grand Palladium White Sand
Notes: Non-smoking, Air conditioning
Dinner hours: 17:30 - 22:30
Poseidón
Fish,Grill | À la carte
Location: Grand Palladium White Sand
Notes: Dress code: Resort casual, Non-smoking, Terrace, Reservations required
Dinner hours: 18:30 - 22:00
La Dalia
International | Buffet
Location: Grand Palladium White Sand
Notes: Dress code: Resort casual
Breakfast hours: 07:00 - 11:00
Lunch hours: 13:00 - 15:30
Dinner hours: 18:00 - 22:30
Bars
Colonial
Location: Grand Palladium Colonial
Notes: Lobby bar
Hours of operation: 10:00 - 01:00
La Plaza
Location: Grand Palladium Colonial
Notes: Lobby bar
Hours of operation: 19:00 - 24:00
Kantenah
Location: On Site
Notes: Lobby bar
Hours of operation: 10:00 - 24:00
White Sand
Location: Grand Palladium White Sand
Notes: Lobby bar
Hours of operation: 10:00 - 24:00
El Rinconcito
Location: On Site
Notes: Pool bar
Hours of operation: 10:00 -18:00
La Jarra
Location: On Site
Notes: Beach bar
Hours of operation: 10:00 -18:00
La Isla
Location: Grand Palladium White Sand
Notes: Pool bar
Hours of operation: 10:00 -19:00
Gran Azul
Location: Grand Palladium Colonial
Notes: Swim-up bar
Hours of operation: Summer: 10:00 - 20:00
Winter: 10:00 - 18:00
La Laguna
Location: Grand Palladium White Sand
Notes: Swim-up bar
Hours of operation: Summer: 10:00 - 20:00
Winter: 10:00 - 18:00
Poseidon
Location: Grand Palladium White Sand
Notes: Beach bar
Hours of operation: 07:00 - 23:00
Churchill
Location: On Site
Notes: Premium brands, Lobby bar
Hours of operation: 18:00 - 24:00
Hemingway
Location: On Site
Notes: Non-smoking, Premium brands, Board games, Books, Lobby bar
Hours of operation: 18:00 - 24:00
Xtra Time Sports Bar
Location: Grand Palladium Colonial
Notes: Snack service from 18:00 to 01:00, TV screens, Pool table, Open 24 hours
Las Olas
Location: Grand Palladium Colonial
Notes: Open 24 hours, Snacks, Beach bar
Additional comments: From 20:00 - 08:00 no alcohol is served, only beer.
Secret
Location: Grand Palladium Colonial
Notes: Pool bar
Hours of operation: 10:00 - 24:00
Extra features
Zentropia Spa & Wellness (Adults 18+)
Should guests wish to use the hydrotherapy facilities or wet areas of the Zentropia Spa & Wellness centre an additional fee per person per day will be applicable and payable locally. Clients who purchase a spa treatment will not have to pay the access fee on that day of the treatment. Please note that use of the gym/fitness facilities will continue to be part of the all inclusive package only for adults
Bonus features
Child Policy
• Children under 3 years stay free when sharing a room with 2 adults.
• Children (3-17 years old) pay special rate when sharing a room with 2 adults
Honeymoon Bonus
• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages
• $1500Resort credit coupon per room
- For honeymoon couples (maximum 2 months from actual date of marriage)
- Please request at the time of booking
Stay at 1, Play at 3
Guests of the Grand Palladium Kantenah Resort and Spa have full use of all the facilities at the Grand Palladium White Sand Resort and Spa, and Grand Palladium Colonial Resort and Spa except for the facilities of the "adults only" TRS Yucatan. Only TRS guests have access to these facilities
Palladium Dietary Card Program
Grand Palladium Colonial has introduced its Food Allergies program in an effort to accommodate guests with special needs.
Palladium Hotels and Resorts have created a Palladium Dietary Card program that will cater to guests with the following food allergens:
• Celiac
• Nut allergy
• Fruit and vegetable allergy
• Seafood allergy
• Egg allergy
• Dairy and lactose allergy
• Fish allergy
• Sodium glutamate allergy
• Type 2 diabetic
Guests are required to contact the front desk or guest services staff and let them know about their food allergies. You will then be given a card that can be carried along to the different restaurant around the resort. By showing the card at the restaurants, the Maître, Executive Chef or Food and Beverage Manager will give you the required assistance.
Terms and Conditions:
Palladium Hotels and Resorts will use all reasonable efforts to prevent the introduction of allergens into the food by close attention during their sourcing preparation and handling processes.
The resort cannot guarantee that allergens may not have been introduced during another stage of the food - chain process or even inadvertently during preparation.
Please note: The resort does not have separate kitchens with allergen free items to cook or separate dining areas for guests with allergies or intolerances.
Weddings
Karen Bussen Wedding Collection
Evermore
Selling Price 2019: $ 2,690 USD
Bliss in Bloom
Selling Price 2019: $ 2,690 USD
Timeless
Selling Price 2019: $ 2,690 USD
Waves of Love
Selling Price 2019: $ 2,690 USD
Lovebirds
Selling Price 2019: $ 800 USD
Beach Bash!
Selling Price 2019: $ 1,600 USD
The price of our Ceremony Collections does not include the ceremony type (except for the Lovebirds Collection), thus you can personalize it according to your preference.
At Palladium Hotels & Resorts we offer the following ceremony formats to suit your needs and preferences:
• Legal
• Symbolic OR Non-Denominational
• Catholic
Rates are subject to change at anytime
South Asian Weddings
Goddess Mendhi Party
Selling Price - : $2,750 USD
Sangeet - Music Night
Selling Price – : $10,300 USD
Beautiful Byaah: The Ceremony
Selling Price – : $3,575 USD
Private Vivah (Wedding Reception)
Selling Price- : $11,300 USD
Special Offer:
- Book all 4 packages for $24,925
- Additional guest $150 USD per person for the 4 events
- Save over $3000 USD
Rates are subject to change at anytime
Family Vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available.
Please note that any discounts will be reflected in your final price at checkout.
Spa vacation
In addition to offering exclusive and personalized services, the Zentropia Palladium Spa & Wellness also features an gymnasium with modern exercise equipment, Jacuzzi, and sauna and vapor baths that will send you into a haven of tranquility and pleasure.
Access to the wet areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centres ($) per guest, per day for Grand Palladium Guests.
Guests who purchase any of the spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet area that day.
Children under 18 years old are not allowed in the Spa
Freebies for groups
Book an air-inclusive group package of a certain size and some guests can travel for free
Request a quote now. Call 905-799-3000 or info@justtraveldeals.ca
New bookings only. Based on double occupancy. Subject to change without notice. Not combinable with any other offer. Taxes and fees not included. No age restriction apply. Subject to availability. Contact our groups department for details.
Wedding & Honeymoons
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.
Complimentary Honeymoon package
- Available for couples within 2 months of their marriage date. Please ensure your file is note "HONEYMOONERS"
- Free room category upgrade (subject to availability)
- Late check out (subject to availability)
- Gift in room
- Address:
- C/ Chetumal-Cancun km 256 Quintana Roo Mexico 77710
Ideal for
What to expect
- Room
- Quality / Price
- Front desk / Reception
- Beaches
- Location
- Bathroom
- Staff / Crew
- Cleanliness
- Business Services
- Food / Restaurants
“Great trip!”
It was an amazing trip. A lot to see. We saw a lot of wild animals. We did take the Club Imperial (which didnt give us anything really.. except a fruit basket upon arrival, bathrobes and slippers and a gift which was an aztec medallion ) But we had access to the White sand and Colonial. We were supposed to have a direct transfer and private check in which we didnt have..We loved the A la carte restaurant even thought we had a bad experience with one of the server pushing us at the Brazilian restaurant. Food was great and the buffet had a nice selection to choose from. The only thing is the desert. They all taste the same. We discover the secret pool (adult only) and we loved it. We had a free day at the spa and a breakfast at the Caprinha (?) because we listen to a speach for 2 hours about timeshare. And the hotel is 100% accessible for people who are in a wheelchair or has disabilities. Oh and the beach was perfect when we arrive but after a day or two it was awful a lot of seaweed. It is a great place if you want to see fish. You can go the the nearest bar and pick up some bread and feed them in the ocean. For the restaurant, I had the short ribs at the el dorado restaurant they were excellent. I had the same thing at the ribs and more and they were disgusting.. They were tasting like bologna. We liked the cowboy steak and filet mignon. The teppanyaki was also really good. The restaurant ta we didnt like is La Adelita. We did take enchiladas and fajitas and they were not tasty at all.
The strong points
-Fish in the ocean -Service -A la carte restaurant (El dorado, Bahia e brasa, Ribs and more, Tepannyaki, Portofino and La Adelita) -Animals (coati, cats, iguana, flamenco, fish, crocodiles, birds, agouti and more) -Shows
The weak points
-Pressure to left restaurant at the Brazilian -Dessert taste all the same -Time share (yellow card in the door that says redeem your free gift) -Seaweed not removed from beach
“Grand Palladium, Mayan Riviera”
Excellent vacation. Resort offered extra services at no charge, frozen snacks , hot dogs from a cart at poolside daily, bubble machine one day on the beach, restaurant service at the snack bars for lunch. Best showtime performances we have seen. Extra entertainment provided after showtime. Colonial bar stayed open until 1:00 am. If you had no charges to your room, checkout papers were delivered to your door morning of departure therefore no waiting in line.
The strong points
Excellent experience overall. Would have been better if the price of holiday had been cheaper.
The weak points
A lot of the staff had very limited knowledge of english language. Buffets variety of food was limited but restaurants were very good to excellent
“Fantastic Time”
This was our first time to Mexico and we had a great time overall. I was extremely satisfied with the service received and would go back in a heartbeat. Because there are 4-5 hotels all in one you have access to all the different restaurants and amenities regardless of which one you are staying at. Our Kids had a great time there and you are close to many of the excursion sites.
The strong points
The service was fantastic. Just about everyone seemed to go above and beyond. The dinner restaurants we visited were all fantastic. The pools and the beach were great and the extra activities and events were a lot of fun as well.
The weak points
I am a somewhat picky eater as are my children so the breakfast buffets did not quite have the food we were used to in Canada.
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