Blue Bay Grand Esmeralda Riviera Maya, Mexico

The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach and fitness centre.

Located just 15 minutes from Playa del Carmen, BlueBay Grand Esmeralda is the perfect location for your next tropical getaway. During the day, you can soak up the sun by one of the three sparkling pools, take a walk along the pristine stretch of beach or join in exciting activities with the resort’s entertainment team. Younger vacationers will have a blast at the Mini Club, which is divided into three different age groups for guests aged anywhere between two to 12 years. They’ll have a blast playing at the kids club or splashing around the children’s pool area! After a wonderful day spent in paradise, everyone can come together for a delicious meal at one of six à la carte restaurants serving a range of cuisines from seafood delicacies to classic steaks and Mexican favourites. Retire to spacious accommodations featuring top-notch amenities including mini-bars, cable TV and balconies or terraces; with beautiful garden or pool views

On a privileged enclave in the Riviera Maya, the BlueBay Grand Esmeralda excites vacationers with its private white sandy beach and vast array of facilities and amenities. Just 15 minutes from the attractions of Playa del Carmen, this deluxe resort is a sprawling oasis for families, couples and groups. Whether you're looking to lounge, swim or splash with the kids, there's a pool for that. Looking to keep active? An on-site gym, non-motorized watersports and pool & land sports make fitness fun. The international buffet provides a plethora of options for breakfast and lunch, while six à la carte restaurants serve delicious Italian, Mexican, seafood, American, French, and Asian evening meals. Children will find new friends and fun in the supervised kids' club, while adults can unwind with massage services or at the nearby golf course. An on-site shopping mall makes it easy to bring home something special for family and friends.

Set 8 km from Maroma Adventures, this upscale hotel is also 12 km from El Manglar Golf Course and 18 km from Punta Esmeralda.

Offering balconies, the modern rooms come with flat-screen TVs, Wi-Fi (fee) and sitting areas, along with desks, minibars and coffeemakers. Upgraded rooms add ocean views, while suites have separate living areas and whirlpool tubs. Room service is available.

Free perks include parking and a breakfast buffet. Additional amenities include a private beach, 4 restaurants and a laid-back sports bar, plus 3 outdoor pools, a hot tub and a kid's pool. There are also 2 tennis courts, as well as a golf course, a gym and a spa.

• Sprawling rooms tucked away in tropical gardens with lavish amenities
• Fully-supervised kids clubs with exciting activities for three age groups
• Gourmet cuisine served at six restaurants helmed by highly-trained chefs

All-inclusive plan

• Breakfast, lunch, snacks and dinner daily
• Unlimited local and select imported alcoholic and non-alcoholic beverages
• 24-hour room service (delivery charge applies)

Additional inclusions

• 24-hour sports bar
• Fully equipped gym
• Mini-Club for children 2-12 years of age and divided into three age groups (2-4 years old, 5-8 years old, 9-12 years old)

Internet services

FREE Wi-Fi in room,FREE Wi-Fi in lobby

1 device per room

All room categories include

• Fully equipped bathroom
• Hair dryer
• Magnifying mirror
• Air-conditioning
• Flat screen cable TV
• Telephone
• Fan

• Coffee maker
• Ironing kit
• Alarm clock
• Daily housekeeping service
• Bottled water
• Rollaway bed

Garden View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

Garden View PLAY

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

PLAY

This resort is part of the Play program, which offers the following family-friendly perks:

• Kids Eat, Play, and Stay FREE ¹
• Pre-boarding for families
• Dedicated pool areas or sections for kids
• Supervised kids' clubs and more!

Terms & Conditions:
Must be travelling with minimum one child aged 2-12. Subject to availability. Conditions may apply. Program subject to change without notice. ¹Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. Not applicable to groups. See "Best For" tab for more details.

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

Emerald Jacuzzi Suite

Bed size(s): 1 king-size bed
Room(s): Full bathroom, lounge and dining area, terrace with Jacuzzi
Air conditioning: Yes
Internet: WiFi internet access (2 devices per room, restrictions may apply)

Room facilities
Sofa bed, Extra bathroom, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap)

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 2 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa per person (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy: 4)

Theses rooms are Located on upper floors. Wheelchair accessible rooms available on request.

Emerald Swim-Up Suite

Bed size(s): 1 king-size bed
Room(s): Full bathroom, lounge and dining area
Air conditioning: Yes
Internet: WiFi internet access (2 devices per room, restrictions may apply)

Room facilities
Sofa bed, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 2 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa per person (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy of 4)

These rooms are located on the ground floor with direct access from the spacious terrace to the private pool. Wheelchair accessible rooms available on request.

Super Saver Run of House

EXCLUSIVE to Air Canada Vacations

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi ($)

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (with bottled water, beer and soft drinks), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 2 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

Food & Drink

• 7 restaurants including 1 buffets, 6 a la carte featuring Asian, French, Italian and Mexican cuisine; seafood, snack bar and steakhouse
• 6 bars, including the Black & White Bar, open 24 hours

Activities

3 pools including kids pool; Recreational activities, Tennis, Table tennis, Water activities and Aqua Gym, Giant Chess, Pool volleyball, Non-motorized water sports, Theatre, Night Club (in the lounge bar), Kids Club (ages 2-12), Beach party

Health & Relaxation

Fully equipped gym, BlueBay Spa ($)

Services ($)

Car rental services, Nanny service (reservations required at least 24 hours in advance and subject to availability), Wedding and Honeymoon packages, Laundry service, Spa, Sauna and steam baths, Shopping Plaza with boutiques, tobacconist and souvenir shops, Medical services, Nanny service (advanced booking required), 24-hour room service, Water sports and scuba centre, WiFi

Bars

24 Hour Sports Bar

Location: On Site

Poolside Bar

Location: On Site

Lounge Bar

Location: On Site

Snack Bar

Location: On Site

Festival Restaurant	Buffet	International	Breakfast Dinner Lunch
Jaal-Ha Restaurant	Buffet	International	Breakfast Lunch
Don Isi Restaurant	À la carte	Mexican	Dinner	Dress code Reservations required
Il Cuore Di Rossi Restaurant	À la carte	Italian	Dinner	Dress code Reservations required
Restaurant L'Atelier	À la carte	French	Dinner	Dress code Reservations required
El Pescador	À la carte	Seafood	Dinner	Reservations required
Steak House Restaurant	À la carte	Grill/steak house	Dinner	Dress code Reservations required
Asian Restaurant	À la carte	Asian	Dinner	Dress code Reservations required
Snack Bar	Snack bar	International	Breakfast Lunch

Extra features

Emerald Amenities

Only applicable to guests staying in the Emerald Jacuzzi Suite or the Emerald Swim Up Suite

• Private and personalized concierge check-in
• Free Wi-Fi (2 devices per room, restrictions may apply)
• Personalized Welcome letter from the General Manager
• Electronic Safety Deposit box
• VIP treatment during entire stay
• Daily fresh beach towels in the room
• Daily stocked Mini bar
• 24 hrs complimentary room service
• 1 lobster dinner per stay (previous reservation required, subject to availability)
• 1 Complimentary access to the water circuit of the SPA (per person per stay, not combinable)
• 1 Plate of Fruit at arrival
• 25% discount on all SPA treatments only (no products and not combinable)
• Private Bar including 1 Bottle Brandy, 1 Bottle Tequila Reposado, 1 bottle of Ginger,2 bottles of Rum, 1 bottle of Whisky
• Unlimited access to the a la carte restaurants, upon to availability

Restrictions: Minimum stay 6 nights

Bonus features

Honeymoon & Anniversary Bonus

Bluebay Grand Esmeralda Honeymoons & Anniversaries You & Me

This Package includes:
• Tropical Fruits plate in room upon arrival
• Use of embroidered bathrobes & slippers during stay
• Flower petals in room upon arrival
• Champagne breakfast in bed (reservations must be made in advance with guest services)

**Restrictions**
• Based on availability
• Double occupancy only
• Minimum Stay of 7 nights in any of our room categories is required (Only valid for Garden view room category or higher)
• Wedding certificate is required upon arrival
• HYM or WEDAN code needs to be included on the reservations manifest as well as on the voucher in order to be valid

Child Policy

• Maximum free 2 children 2 yrs and under per room, sharing the room with 2 adults
• Child rates will apply for children ages 3-12 years old when sharing a room with 2 adults
• If children are not sharing the room with 2 adults, the children will be charged the adult rate

Weddings

Bluebay Grand Esmeralda Signature Weddings

Love in Blue - From $1299 USD Tax & Tips included

Rates are subject to change at anytime

This Package includes:
• Wedding coordinator ceremony
• Preferential room location in the reserved category
• Symbolic ceremony
• Beach gazebo decoration in white linen and banquet chairs with white covers
• Audio equipment for ceremony
• Toast after the ceremony for 10 guests
• Semi private dinner in one of the A la Carte Restaurant for 10 guests
• Wedding Cake for 10 guests
• Special turndown service for the couple the night of the wedding
• You & me Honeymoon Package
• Late check out for the couple (subjects to availability)

**Restrictions**
• Based on availability
• Complimentary only valid under contracted net rates
• Double occupancy only
Legal Requirements for Weddings - These documents are required only when a legal Wedding Ceremony is chosen. For Symbolic Wedding Ceremonies performed by a non denominational minister these documents will not be requested.

• Valid passport for the Bride & Groom
• Tourist cards (obtained on arrival)
• Blood test (must be taken locally – Blood test is not included in any package)
• A medical report is required (will be issued at the resort)

Additional Information:
• 4 witnesses are required they will need valid passports and tourist cards.- Names on all documents must be identical
• Minimum period of residency is 4 working days prior the Wedding (excluding weekends, local bank holidays, & day of arrival)
• The marriage certificate is issued in Spanish and a translation into English will be required to amend passport into the new married name
• The certificate given by BlueBay Hotels will be valid legally in Mexico, if you want it to be legal worldwide you would have to pay an apostille

Frequently Asked Questions:
• Are The weddings performed in Mexico legal in the United States of America?
o No. Legal/Civil weddings performed in Mexico are not legal in North America. You must send the married certificate to Apostille

• Document/Seal?
o The Apostille document/seal is a special certification document that is accepted by countries that are a part of the rules of the 1961 Hague Convention. This Apostille is necessary if you want make the marriage certificate legal in your country. o This procedure has an extra charge and takes some months. (Apostille –$100 USD fee not included in the package – marriage certificate must be sent to Mexico City and this procedure takes around three months, after that we send the marriage certificate, to your address once the procedure is done

• How many days do we need to be at the hotel before we can get married?
o For a legal/civil ceremony - The Bride, Groom and 4 witnesses must arrive in Mexico at least 4 business days before the wedding. For all other ceremonies, the Bride and Groom must be at the hotel two full days before of the ceremony date. Saturdays and Sundays are not considered business days. Mexican holidays are also not considered business days

• Is the ceremony performed in English or Spanish?
o Both, Legal and symbolic ceremonies are performed in English or Spanish, according to the couple

Other Wedding Packages Available:
• Love Spell - From $1399 USD Tax & Tips included
• Mayan Love Gods - From $2299 USD Tax & Tips included
• Sweet Heaven - From $3299 USD Tax & Tips included
• Blue Royalty - From $6499 USD Tax & Tips included

Wedding & Romance Manager: Sandra Chavira - weddings@grupobluebay.com

The Spotlight Collection

This collection lets you take your vacation to another level. EARN 4,000 BONUS Aeroplan® Miles per couple on top of the Miles you already receive with your package†. Plus, enjoy the following exclusive added values:

• Separate check-in
• Late check-out until 3 p.m. (subject to availability)
• Free WiFi (1 device per room)
• Extra à la carte dinners
• Free in-room safe
• 20% discount on spa treatments
• Welcome drink on arrival

†Bonus Aeroplan Miles shown based on two Aeroplan members sharing accommodation. Travellers must register to claim bonus Aeroplan Miles before the departure date of the qualifying trip. Exclusive added values vary by resort. Subject to availability. Restrictions may apply.

Play

This resort is part of the Play program, which offers the following family-friendly perks:

• Kids Eat, Play, and Stay FREE ¹
• Pre-boarding for families
• Dedicated pool areas or sections for kids
• Supervised kids' clubs and more!

Terms & Conditions

Must be travelling with minimum one child aged 2-12. Subject to availability. Conditions may apply. Program subject to change without notice. ¹Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. Not applicable to groups. ³Not applicable to children under 2.

Spa vacation

Catering to your health and wellness, this resort offers an on-site spa, fitness centre and daily physical activities (which vary, but may range from yoga to biking).

BlueBay Spa, with first class service open from 9am - 7pm.

Weddings & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us. Call 905-799-3000 or info@justtraveldeals.ca

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Family vacation

If you are looking for a special place for your next family vacation, this resort is a great choice.

• Children's activities
• Supervised Children's Mini-Club with 3 age groups and specialized staff
• Babysitting available (on request 24 hours in advance and subject to availability
• Children's area in pool

Freebies for Groups

Book an air-inclusive group package of a certain size and some guests can travel for free. Request a quote now. Call 905-799-3000 or info@justtraveldeals.ca

If booking hotel-only, free flights not available. Some restrictions apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability. Contact our groups department for details.

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Location

• Riviera Maya
• Beach front
• 45 kilometres from Cancun airport
• 15-minute drive from Playa del Carmen

Address:

Federal Chetumal-Puerto Juarez, KM300 Quintana Roo Mexico 77710

Ideal for

What to expect

• Room
• Quality / Price
• Front desk / Reception
• Beaches
• Location
• Bathroom
• Staff / Crew
• Cleanliness
• Business Services
• Food / Restaurants

“Beautiful resort”

Everyone is very friendly. Food is pretty good. Lots of selection of food. The resort is absolutely gorgeous. The pools are amazing. Alejandro the pool entertainment guy was super fun. Actually everyone is amazing for the entertainment.

The strong points

The weak points
Beds are tiny for 2 people. If possible, get an extra room.

“Blue Bay Grand Esmerelda is Great!”

We've stayed at 6 different all inclusive resorts, and Blue Bay has been the best so far! The buildings are clean & well maintained, the food was the best tasting and quality we've had so far, the staff were excellent, from the cleaners to the management. The bugs were almost non existent. The beach is not good though, too much sand erosion and the water just in front is brown from the water eroding the ocean floor in the immediate area. The pools were clean and well maintained, but quite cold. Great visit overall! Wifi was good, got it almost everywhere, but slow at certain times. The toilet in our room didn't flush well, more of an annoyance than a real issue. Close to Playa del Carmen and only about 50 minutes away from the airport.

The strong points
Staff friendliness and helpfulness were great. The food was flavorful and fresh. The buildings clean and well maintained, room service and assistance from the front desk for an issue in our room was almost instantaneous. Bugs were almost non existent.

The weak points
The shows were not enjoyable, bad sound & not very enthusiastic dancers. The drinks (only at the Black & White bar) were watered down, both the pop and the liquor. The Beach was eroded and the water brown.

“Experience at Blue Bay Esmeralda”

Your hotel and staff were amazing . Although on your website , you show pictures of your beach including the lagoon , which is really another resorts beach , our airconditioner stopped , noone came to fix it , or turn it back on . Also , I think that limiting one devise only , to have wifi access , is strange .

The strong points

The weak points

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